• Lead Global Renewals - Multi Million dollar book of business.• Lead development of global Customer Success processes, and strategies.• Remotely manage three growing teams of CSMs in North America, EMEA, and APAC.• Key Accomplishments:• Maintain over 90% Renewal Rate • Time to value/Onboarding – Reduced by 50%• Expansion Opportunities – Identified• Referenceable Accounts – Identified• At risk accounts – Exposed and Saved

Key Accomplishments:Over 40 Deals closed in 2015International Travel to attend industry events and meet with clientsMultiple product demonstrations and corporate presentations to prospective customers

Checkmarx is a rapidly growing, market leader in the field of Static (Source) Code Security. The Inside Sales Group under my leadership played a vital role in both directly generating revenue as well as building and maintaining a strong and pipeline. I managed a team of 5 sales professionals who were involved in every aspect of the sales cycle, from lead qualification all the way through deal closure.Key Accomplishments (2014):- Over 800% Growth in On-Demand Sales year over year- 42 deals closed by Inside Sales in under 10 months- Multi millon dollar field sales pipeline generated

ClickSoftware is the NASDAQ traded market leader in Workforce Management software. As the Sr. Business Development Specialist, I built & nurtured relationships with prospective clients. Throughout my time at Click I worked to expand my role to include: • Full Cycle Sales • Product demos to prospective clients • International travel to represent Click at trade shows. • Mentor, train, and coach new members of business development & sales team • Liaise and build relationships with Channel Partners • Establish and build relationships with members of other departments within Click

Trasco is an international medical/dental supplies company. In 2010, I was brought on as the Biz Dev Manager. •Expanded Trasco's product portfolio, and developed new lines of medical items.•Cultivated, and developed previously nonexistent dental division.•Played extensive role in Trasco's entrance into the European and Asian markets.•Extensive international experience including multiple trips to various countries in Europe and Asia. •Networked and built relationships with new distributors and clients from the US, Singapore, China, Germany, Belgium, Korea, Spain, the UK, and many more.•Designed and implemented marketing strategies to increase company profile and product awareness.•Built logistical infrastructure necessary to transport goods to and from distributors and customers.

LSI is a US based Hedge Fund that specializes in the aquisition of Receivables. My role at LSI can be divided into two main Categories: • Broker: •Utilizing sales and marketing skills, generated revenue for the firm by negotiating and closing agreements.•Worked on many multimillion dollar cases, including some of the more high profile bankruptcy cases that were brought about by the economic recession of 2007-2008. •Sourced and analyzed bankruptcy cases to determine profitability.•Followed cases through the entirety of the acquisition cycle, from inception to closing.•Director of Operations: I opened LSI’s Jerusalem Office, and since day one I was responsible for all day to day operational activity that takes place in Israel, including:•Staffing issues – Hired, trained, coached, and managed 4 brokers and 3 support staff workers•Israel Office Liaison – Liaised daily with company's office in the US•Budgeting – Crafted and delivered a monthly operating budget to our parent company•External Services Liaison – Liaised with company's external attorneys and accountant.•Vendor negotiations – Negotiated agreements with all vendors utilized by company•Commercial lease negotiations – Negotiated lease for several offices used by company

IDT is an international telecommunications company. During my tenure I received multiple promotions and excelled in various marketing, leadership and management roles: • Managed, coached, and trained a team of about 10 sales agents who marketed a wide range of IDT's telephony services to new customers across the US. My team had the highest conversion rates on the project.• Managed a team of 5 retention agents responsible for retaining existing customers.• Managed a team of 3 agents whose responsibility was to liaise between IDT's customers, and collaborative partner, DISH Networks.

Assisted in the ongoing development and maintenance of IDT's E-Customer Service dept.

Founding member of a team which represents company management to IDT's high profile customers.The agents on this team had broad based knowlege of all aspects of IDT's customer services (i.e. Tech Support, Collections, Tier 1 CS etc.)In addition to be in an active member of ESG, I served as a trainer for incoming executive service agents, teaching them the intricacies of telephony.

Supervise, coach, train and assist a team of about 30 agents in technical, sales, and customer service issues.

Assisted and catered to the wants and needs of local and long distance telephone subscribers.

I managed the day to day functions of this property management company. Amongst my duties:- I made sure that rent was paid and collected in a timely manner- Payroll was met each week- Bills were paid on time- Marketing of various apartments that were available