Natasha Carter Email & Phone Number

Charlotte, North Carolina, US

• Enterprise Center of Excellence - Supported Areas: Administrative Services, Aviation, Customer Delivery, Distribution, Grid Solutions, Human Resources and IT.
• Enterprise-level change management and internal communications subject matter expert.
• Built, communicated, drove, and strengthened employee change awareness and capabilities.
• Developed complex change management and internal communications playbook.
• Organized and managed Change Management Community of Practice (CMCOP) engagement and education.
• Designed, developed, and delivered change strategies including awareness plans, communications plans, discovery, enterprise-wide governance, executive leadership coaching, and standardized templates.

Charlotte, NC, US

• Supported Duke Energy's Grid Solution business unit with change, program, and project management.
• Hired on full-time on 7/31/18.

Cranberry Township, PA, US

• Designed and developed standard project, program, and organizational change management processes, tools, and templates for the Westinghouse Global Talent Management function.
• Created SharePoint portals to improve end-user interface and accessibility to global communications, toolkit storage, global calendar, and team collaboration.
• Leveraging Prosci framework of change management methodologies, built department process to notify Corporate Communications with Talent Management program for marketing and status updates, upcoming training sessions.
• Led and managed program teams: Raise the Bar (RtB) – Global manager leadership training program; Internship Program Manager – Served as the owner of the entire lifecycle for the internship experience; Talent Exchange.

Boston, MA, US

• Built campus communications, engagement, event and program management strategy, process and procedures.
• Performed end to end, event, project and program management
• Served as the front line for all campus events – liaison between clients, vendors and campus teams.
• Solicited, negotiated and contracted all internal events for the Charlotte campus.
• Achieved 100% of annual space rental goal within 5 months from start of fiscal year.

Scottsdale, Arizona, US

• Led and managed property-level teams toward successful business outcomes.
• Managed multiple client event strategic plans and event program management.
• Created SharePoint website portals to improve stakeholder accessibility to program communications, toolkit storage, and event calendar, and to support team collaboration.
• Managed organizational changes by creating actionable deliverables.
• Negotiated contracts for special concessions, guest rooms, and space, food, and beverage. Liaison between clients, vendors, and hotel/venue properties.

Mclean, VA, US

• Hilton Charlotte Center City, Charlotte, North CarolinaCatering Sales Manager, 2004-2007
• Managed catering sales office, directed catering sales assistant.
• Executed solicitation, cold call and prospect mining for new clients with follow up and built rapport for existing clients.
• Supervised all SMERF (social, military, education, religious and fraternal), corporate, association and internal events.
• Created banquet event orders, banquet room diagrams, invoicing and guest room pick-up reports.Hilton University of Florida Hotel & Conference Center, Gainesville, Florida Group Sales Manager, 2002-2004
• Achieved over 105% of annual sales goal for 2003 and 2004.

Bs, Marketing

Aa, Travel And Tourism, Magna Cum Laude