Nicole Cavaleri Email & Phone Number

Business line manager for service

Reston, VA

• Oversees all subscription services within FireEye including Managed Defense and Intel Subscriptions. This includes packaging different intelligence service offerings for finished intelligence and API access.
• Manage a team of 8 product managers to oversee both external and internal facing tools to delivery our services.
• Implemented new portfolio operations in a complex environment with multiple business units and 100+ engineering team across the world.
• Communicated with FireEye executive’s portfolio, roadmaps and priority trade-offs.
• Responsible for overseeing the enablement of specialized sales engineers.
• Worked with finance for cost modeling and pricing on all service related SKUs.

Reston, VA

• Managed Defense is a 24x7 monitoring service based on FireEye products to protect customers against cyber intrusions.
• Responsible for all aspects of the customer interface through our main portal.
• Manage integrations and roadmap for all internal tools to develop systems in support of the service.
• Worked closely with other product managers for integrations with other FireEye products.
• Developed and rolled out new service offerings.
• Part of a team that grew customer base by 10x in 4 years and increased revenue by 20x.

Responsible for Managed Defense Product and sandbox technology.Acquired by FireEye, Inc in Jan 2014.

Washington D.C. Metro Area

Local start-up company developing products to maximize product sales for retailers.

• Supported D&E client, iFanXP, with system design, establishing quality assurance and support groups. iFanXP is a mobile social networking gaming website designed to enhance fan’s sports watching experience.
• Worked with developers in an agile environment, developing and executing weekly test scripts on functionality delivered on iOS and Android devices.
• Developed on-line tutorial is in Camtasia for training new users.

• Datatel produces software and services for higher education to address the complex business and academic needs of an institution.
• Developed market analysis and marketing strategy on an existing 30 year old product for institutional fundraising. Product roadmap plans resulted in targeted 25% revenue gain.
• Participated in annual user group conference and product road shows to current and potential customers.
• Worked with engineering department to produce wireframes using Balsmiq for new UI.

• Sage Fixed Assets is fixed asset management software to manage the full lifecycle of assets from purchasing through depreciation.
• Worked closely with a team of directors to release a rebuild of existing product on a new technology using a new agile development methodology.
• Worked with product marketing to develop marketing release plan for major release of product.
• Re-evaluated pricing structure based on projections and customer feedback.

• N.E.W. is the leader in providing customizable extended service plans and comprehensive service solutions.
• Managed team of five (5) people and oversaw one of the largest KMS databases in the industry.
• Initiated quarterly user group meetings with extensive call center staff which resulted in substantial increase usage of product and in a decrease in overall claim costs.
• Responsible for day to day management of tool vendor. Improved processes and controls to allow for system upgrades and significant product enhancements.

Product manager responsible for a suite of hosted solutions sold to Fortune 500 manufacturers and retailers for the online submission and payments of warranty claims.

Managed all phases of software product life cycle for BizFlow, a business process management tool. BizFlow provides a complete environment for integrating and managing the human and IT resources that are part of an automated business process. It offers a flexible, extensible, web based UI, featuring its own SOAP broker for Web Services and APIs for.

Managed release definition and rollout for all Enterworks products.

Designed and implemented custom solutions using Oracle CRM products.

Developed, implemented, and maintained key parts of corporate product.