Cameron Barry Email & Phone Number

Woodstock, GA, US

Atlanta, GA, US

Atlanta, GA, US

• Oversee all business strategies, including ad campaigns, social media accounts, and customer service solutions and standards.
• Manage process improvement and analysis, resulting in a 200% increase in manufacturing yield after improving and/or changing inefficient and wasteful practices.
• Vendor management for Warehouse space, vendor contracts, equipment orders, and material orders. (Razer, SkyPAD, X-raypad).
• Manage all IT and Electronic equipment purchases, as well as installation and implementation.
• Implemented and run an affiliate program for influencers within our community.
• Assist in filling customer orders, sleeving cables, soldering USB connectors, and setting 3D prints.

Atlanta, Georgia, US

• Work with Client Project Team, Data Migration Engineers (internal or 3rd party), and Software Developers to drive project completion on time, in budget, and within scope
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop and maintain a detailed project plan with weekly updates on task due dates, requirement needs and overall project status to the Implementation Team and Vice President of Operations
• Provide hands-on assistance in research and resolution of client driven training questions and guidance
• Assist clients with guidance on best practices for utilizing Rev.io functionality

Atlanta, Georgia, US

• Effectively manage incoming calls and tickets within Rev.io SLA and customer update guidelines - solving T1 requests.
• Act as primary contact for the client to resolve product or service requests by clarifying and determining the root cause; selecting and explaining the best solution for resolution; expediting correction or adjustment.
• Follow Rev.io processes to update ticket classification and client support history in account
• Coordinate escalation to Development Teams (T2, T3), when appropriate
• Conduct onboarding processes for clients during 1st 90 days
• Participates in weekly client calls with Implementation team during Transition

Iron Mountain, MI, US

• Oversee ten on-site employees, various remote roles, as well as multiple international design teams, executing design and project delivery, as well as providing quality control, on a daily basis.
• Communicate regularly with senior management, engineers, and development teams as part of the Process Improvement Board to evaluate current processes and propose changes to improve efficiency and cost-effectiveness.
• Spearhead and deliver projects to a variety of clients, which included a project for Comcast Wifi in the Big South Central Region in 2019 generating $250K in revenue.
• Achieve and maintain a 10% annual increase in project revenue, demonstrated every year since 2015.
• Define and formalize project scope, as well as Statement of Work.
• Monitor and assess employee performance to author succinct performance reviews and hold one-on-one conferences with direct reports to discuss areas needing improvement.

Iron Mountain, MI, US

• Perform office and employee management duties such as hiring, training, and evaluating performance.
• Supervise three direct reports concerning design and project delivery, providing quality control.
• Report on project status and present performance and financial analyses.

Iron Mountain, MI, US

• Developed an efficient RF system design for CATV networks for a variety of projects consisting of new builds (SFU/ MDU's), forced relocates, rebuilds and extensions.
• Formulated and drafted a new plant extension and as-built CATV broadband systems utilizing client-specific software, crafting various maps for construction use.
• Updated and maintained RF and/or Fiber Design databases, as well as system maps including base maps, cable, fiber routes, addresses and RF design including commercial, SFU, MDU, node profiles and powering data.
• Collected information from cable designs, conducted powering and level analyses, and determined appropriate location for power supplies and nodes to complete the system design.
• Devised electronic base maps for road bases, MDU’s, and Strang routing by importing AutoCAD, TIFF, and other file formats, as well as hard copy maps.
• Charted and implemented fiber optic and/or RF communications networks and Cable TV systems to client design specifications.

• Freelance consulting services for improving Youtube and Twitch (As well as other streaming services) streams and streaming systems.
• Configure and optimize new and existing streaming software, including, but not limited to: Open Broadcaster Software (OBS), Streamlabs OBS, Xsplit, Wirecast, and others.
• Configure client hardware, including modern and router to allow for the best connectivity, performance, and overall stream quality,
• Consult client needs for new hardware. Cost, build and implement a solution to customers specifications.

Dallas, TX, US

• Promptly greeted customers and engaged in conversation to ascertain their needs.
• Informed customers about current merchandise, upselling additional products.
• Responded to any customer questions, issues, or grievances, both in person and over the phone.
• Prepared and presented sales slips and sales contracts.
• Fostered positive relationships with customers by delivering exceptional service and providing detailed information about products and services.

Framingham, MA, US

• Provided information and answered customer questions about store merchandise, department information and pricing.
• Restored data, operating systems, files, documents, and drivers.
• Organized and headed training for both internal and off-site users regarding repairs and resolution of recurring issues.
• Solved hardware and software issues for off-site users, travelling up to 30 miles to deliver service.
• Inspected and resolved issues concerning computer hardware and software, printing, installation, word processing, email and operating systems.
• Maintained inventory and ordered necessary supplies and parts to repair malfunctioning hardware as needed.

Alpharetta, Georgia, US

• Configured equipment for multiple employees, installing cables and hardware.
• Installed software and operating systems on over 20 company computers.
• Ensured exceptional technological performance by setting up and configuring up-to-date hardware and software on company equipment.
• Maintained and updated accurate hardware and software inventories.
• Restored data, operating systems, files, documents and drivers.