Product Manager /Quality Assurance Engineer
Lagos Island, Lagos State, Nigeria
- Improved the quality of software documentation and requirement elicitation which brings synergy of stake holders and business continuity.- Improved the quality of the software development by identifying and rectifying issues resulting in 10% productive time- Developed and implemented a new quality management system which increased the promptness of customers response.Carried out inspections on User experience and recommended correct experiences which improved the quality standard in a 10% reduction of defects. - Created logic and user flow for seamless navigation on the application which increased team productivity by 20%- Managing all project stakeholders- Developed software requirement gathering for 7 software products- Ensure business continuity by training junior team members- Develop process for tracking and ensuring prompt response of customer complains- Developed Test documents, Test plan, Test cases for 4 web and 7 Mobile applications in - Completed Manual testing on all environments: production, staging and live environments for 4 web and 7 Mobile applications - Documented test report and communicated to management- Communicated Bugs and defects to engineers and stakeholders- Ensured conformity in software requirement, UI/UX design of every developed application - Performed unit test of Payment Integration- Perform regression test of live Web and Mobile Applications- Designed quality control documents for user feedback from customer service representative