Translate product specification into user stories and develop the acceptance criteria accordingly. Support development team with any additional detail, specification clarification, and/or any other information required throughout software development life cycle. Develop necessary architecture document, SOP, specification document, and/or any other documentation required as part of product deliverable. Contribute in the research and exploration of latest software development process and tools to… Show more Translate product specification into user stories and develop the acceptance criteria accordingly. Support development team with any additional detail, specification clarification, and/or any other information required throughout software development life cycle. Develop necessary architecture document, SOP, specification document, and/or any other documentation required as part of product deliverable. Contribute in the research and exploration of latest software development process and tools to improve productivity and efficiency. Assist management team with the necessary matrix, reporting, and/or KPI that fits for the business analyst team. Planning and delivering CRM strategies across the organization with a view to retaining existing vendors & clients, increasing brand loyalty and expanding the company brand Show less

- Gather requirements from user to build a personalize dashboard and develop the dashboard - Provide data for business development and partnership necessities - Analyzing data for campaign necessities - Analyzing certain KPI to build ETLs to support marketing and sales team

This company is based in Pontianak, Indonesia and focused on giving the bestservice in land public transportation.Roles:Coordinate all operation activities and some projects that held by company andreport the result