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M. Nicholas Chandra Email & Phone Number
EVP, Customer Experience
at
vivenu
1 work email found
@slack-corp.com
1 phone found area 917
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is M. Nicholas Chandra? Overview
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Quick answer
M. Nicholas Chandra is listed as EVP, Customer Experience at vivenu, based in New York, New York, United States. AeroLeads shows a work email signal at slack-corp.com, phone signal with area code 917, and a matched LinkedIn profile for M. Nicholas Chandra.
M. Nicholas Chandra previously worked as VP, Shared Customer Success at Slack and Customer Success Leader (Various) at Slack. M. Nicholas Chandra holds Bachelor Of Science - Bs, Electrical Engineering from Manhattan University.
Company email context
Email format at vivenu
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{first_initial}{last}@slack-corp.com
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AeroLeads found 1 current-domain work email signal for M. Nicholas Chandra. Compare company email patterns before reaching out.
Profile bio
About M. Nicholas Chandra
I'm a customer-obsessed executive that helps my stakeholders build and scale their businesses.- Breadth of experience: Startup Innovation, Fortune 50 Business operations, Big-4 consulting- Built and scaled GTM and Customer Success teams at 3 hyper-growth cloud businesses- Variety of GTMs: Product-Led Growth, Customer-Led Growth, Sales-Led Growth- Leadership (100+ person teams) in SaaS/PaaS/IaaS- 2 IPOs- Corporate Planning processes at three $25B+ companiesI'm passionate about building high performing teams with a culture of playfulness, empowerment, collaboration and innovation. Time and time again I've seen that alignment, engagement, responsiveness and ruthless prioritization on the highest priorities leads to growth in lifetime customer revenue, margin, market share, and risk management. And a lot of fun!
Listed skills include Management, Cloud Computing, Crm, It Strategy, and 24 others.
Current workplace
M. Nicholas Chandra's current company
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12 roles · 29 years
M. Nicholas Chandra work experience
A career timeline built from the work history available for this profile.
Vp, Shared Customer Success
CurrentI am proud to lead the innovation and scale functions with Slack Customer Success. Our next generation capabilities deliver responsible growth -- the levers that yields the highest growth relative to cost. Our team is comprised of builders/operators across 7 job functions. - Global Digital Customer Success- Global Technical Architects- Global Value.
Jan 2023 - Present
Customer Success Leader (Various)
In 2022, Slack aligned it's GTM to Salesforce's Industry-first approach. As such, I led newly created teams of Enterprise CSMs in North America aligned to 5 industries: - Financial Services- Healthcare and Life Sciences- Public Sector- Retail- Education and Non-for-ProfitIn 2021, I led the Customer Success team for our largest customers in:- Eastern US.
Jan 2019 - Jan 2023
Vp, Cloud Customer Success: North America Paas/Iaas Strategic Clients
Led a team of senior cloud advisors that drove the adoption of Technology Cloud services at Oracle's 90 largest customers in North America (e.g, Fortune 100).Oracle's Technology Cloud (PaaS and IaaS) consists of Database, Big Data, IoT, Dev/Ops, Mobile, Integration, Workflow/BPM, Business Analytics, Java, Security, Compute, Network, Monitoring, Content.
2016 - 2018
~2 yrs
Vp, Cloud Customer Success: North America Paas/Iaas And Government (Saas/Paas/Iaas)
Recruited to define, build and lead a new 100 member team responsible for driving the adoption, value, renewal and expansion of Oracle’s first Generation PaaS and IaaS services for customers in North America. Segments include:- Enterprise Customers (e.g., Fortune 200)- General Business (Fortune 200-2000)- Small Business- Public Sector and.
2015 - 2016
~1 yr
Global Practice Lead, Success Managers
Global Practice Lead for Salesforce's 400+ Success Managers. Defined the new role, strategy, framework and community engagement approach to improve employee satisfaction, renewals, and margin growth across:- global regions (AMER, EMEA, JPAC)- cloud products (Sales, Service, Marketing) and - customer segmentation (Enterprise, Commercial)
2015 - 2015
Global Practice Lead, Customer Success Executives
Defined, built and led a newly formed global practice of strategic advisors whom partnered with client business and technology executives to innovative and transform their business and operating model.
2014 - 2015
~1 yr
Vp, Customer Success, Financial Services New York
Proposed a new GTM approach for Customer Success -- aligning our people and processes by industry (Financial Services), and location (New York Metro).As a result, I became Salesforce's first "Customer Success Portfolio Lead".
2011 - 2014
~3 yrs
Sr. Director, Sr. Client Success Executive
Recruited to stabilize and turnaround Salesforce's relationship with their 3rd largest customer.
2010 - 2011
~1 yr
Svp, Change Management
Led the end-to-end integration of Financial Planning and Advice related to the merger of Bank of America and Merrill Lynch Wealth Management. Accountable for end-to-end delivery across 50 internal and external teams.One of 20 participants on the Bank of America / Merrill Lynch cultural awareness focus group.
2009 - 2010
~1 yr
Svp - Wealth And Investment Management Technology (Various)
Business Technology lead for the Wealth Management Financial Planning, Private Bank Client Servicing, Private Bank Finance, and Global Products Finance team. Set and execute the technology strategy, initiatives, budgets, and BAU support for these businesses.Proud to have led the implementation of a suite of personal retirement and financial planning.
2005 - 2009
~4 yrs
Senior Manager
Through the ranks progression across a variety of roles: production support, developer, technical architect, business analyst, project manager, program manager, alliances, M&A. Early career was focused on emerging technology practices:- 1997: Internet and New Media- 1999: Internet Center of Excellence- 2000: Microsoft Alliance- 2001: Dot Com Launch.
1997 - 2005
~8 yrs
1 education record
M. Nicholas Chandra education
-
Manhattan University
FAQ
Frequently asked questions about M. Nicholas Chandra
Quick answers generated from the profile data available on this page.
What company does M. Nicholas Chandra work for?
M. Nicholas Chandra works for vivenu.
What is M. Nicholas Chandra's role at vivenu?
M. Nicholas Chandra is listed as EVP, Customer Experience at vivenu.
What is M. Nicholas Chandra's email address?
AeroLeads has found 1 work email signal at @slack-corp.com for M. Nicholas Chandra at vivenu.
What is M. Nicholas Chandra's phone number?
AeroLeads has found 1 phone signal(s) with area code 917 for M. Nicholas Chandra at vivenu.
Where is M. Nicholas Chandra based?
M. Nicholas Chandra is based in New York, New York, United States while working with vivenu.
What companies has M. Nicholas Chandra worked for?
M. Nicholas Chandra has worked for Vivenu, Slack, Oracle, Salesforce, and Bank Of America.
How can I contact M. Nicholas Chandra?
You can use AeroLeads to view verified contact signals for M. Nicholas Chandra at vivenu, including work email, phone, and LinkedIn data when available.
What schools did M. Nicholas Chandra attend?
M. Nicholas Chandra holds Bachelor Of Science - Bs, Electrical Engineering from Manhattan University.
What skills is M. Nicholas Chandra known for?
M. Nicholas Chandra is listed with skills including Management, Cloud Computing, Crm, It Strategy, Saas, Change Management, Financial Services, and Start Ups.
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