Narayanan C. Email & Phone Number

Mountain View, Ca, Us

Alteryx Analytics Platform powers Analytics for All users.​● Developed strategy and launched solutions to accelerate cloud platform adoption and deliver business outcomes● Launched flexible consumption models for Customer Success, Professional Services, Education and Support ● Led the Global Program Management office and enhanced the operational rhythm for customer solutions● Created Global Technical Enablement Strategy & Execution plan for Sales Engineering, Customer Experience and Partners

● Created global Partner Enablement strategy and Services Partner Program for Professional Services, Training & Support● On-boarded 18 Authorized Professional Services, 4 Authorized Training and 3 Authorized Support Partners globally● Built new revenue models – royalty and revenue share – for Alteryx and channel through Services partner programs● Delivered Partner enablement programs via instructor led Bootcamps, Digital Learning, Webinars with high CSAT● Established Partner Certification requirements to ensure Partners are proficient in Alteryx Analytics platform● Formulated annual plans for partners, developed key performance metrics/ dashboards and tracked OKRs to measure and report on Partner implementation, trainings and support experiences● Developed global services subcontracting & staff augmentation program to achieve profitability and flexibility goals, on-boarded 10+ vendors across the globe● Implemented Voice of Customer (CSAT) program to manage customer experience on Partner delivered services● Led cross functional initiatives across the Customer Solutions organization focused on delivering customer value

San Mateo, Ca

Medallia is the Experience Management platform used by the world’s best-loved brands.● Defined partner success strategy, partner enablement and joint solution development● Led global team of Medallia subject matter experts to deliver thought leadership and guidance to Partners● Enabled and managed global partner delivery model for Consulting & SI partnerships (Deloitte, PwC, Ipsos etc.)● Developed subscription product offerings of Medallia Expert Services to be delivered via our strategic partnerships ● Consistently exceeded services sales targets and delivered >70% YoY growth in Expert Services subscriptions revenue

Palo Alto, Ca

● Led a global team of 20+ Customer Success, Engagement Managers and Analysts delivering CX Strategy, thought leadership and services delivery● Managed a customer portfolio of $15M+ in ARR and delivered over $5M+ ARR via upsells / cross sells at renewals● Worked cross functionally and led strategic initiatives to scale our professional services organization

Palo Alto, Ca

● Designed, developed and executed strategic program roadmaps based on a deep understanding of customer’s businesses goals and data analysis● Led account renewals and expansions resulting in 100% renewal rate and ~$1M in additional ARR● Worked cross functionally with Product, Engineering, Legal, Sales, SaaS Ops to make my customers successful● Owned and managed multi-level client stakeholder relationships, including cross-functional touchpoints

Santa Clara, Ca

Tata America International Corporation provides IT services, consulting and business solutions to global businesses. ● Established and managed strategic partnerships with technology startups in the mobile space● Closed TCS Mobility product licensing deals in Banking, Retail, Technology & Insurance verticals● Prepared proposals, presentations, RFI / RFP responses and SOW, Business case development● Partnered with product management, performed competitive analysis and identified clear value proposition● Developed annual operating plan – forecasting revenue, customers by geography and costs

Santa Clara, Ca

YesVideo is a leading cloud platform for digitizing your home movies and photos. ● Led product design and development team for a $20M consumer media product to transfer videos, film, photos and slides to DVD, Blu-ray and streaming online video● Launched video on demand service to deliver streaming content to any web enabled device● Managed international partner relationships and collaborated on new product development for international markets

Santa Clara, Ca

● Led engineering team to develop and launch YesDVD® DVD conversion kiosk software in 400 stores nationwide.● Awarded special management recognition for role in helping achieve profitability through improved software efficiency● Unified product delivery and integration process for YesVideo's global partners resulting in 70% reduction in turnaround time on new system delivery resulting in significant cost savings● Initiated cross functional team for continuous process improvement focused on operating efficiency improvements● Delivered technical webinars to partner and customers and channeled client feedback to new product development● Developed revolutionary DVD recorder software for smart indexing of video, product received outstanding reviews● Partnered with OEM and licensing partners (Philips, Polaroid, Grundig, GoVideo) to ensure smooth and efficient product integration

Chennai, India

● Successfully developed and launched online job application portal in under four months, achieved a 300% jump in applications from the user experience improvements

Mba, Strategy & Finance

Activities and Societies: Management Consulting Association (Director of Events), Investment Finance AssociationConsulting: Developed US.

M.S, Computer Science

- Master's research thesis: Designed and developed a new and efficient two phased routing approach for symmetrical field programmable gate.

M.S., Engineering Technology

Activities and Societies: BITS Open Sports Meet (Department Head), Engineering Technology Association (Joint Secretary), Center.