Narayanan C. Email & Phone Number

Mountain View, CA, US

• Alteryx Analytics Platform powers Analytics for All users.​
• Developed strategy and launched solutions to accelerate cloud platform adoption and deliver business outcomes
• Launched flexible consumption models for Customer Success, Professional Services, Education and Support
• Led the Global Program Management office and enhanced the operational rhythm for customer solutions
• Created Global Technical Enablement Strategy & Execution plan for Sales Engineering, Customer Experience and Partners

• Created global Partner Enablement strategy and Services Partner Program for Professional Services, Training & Support
• On-boarded 18 Authorized Professional Services, 4 Authorized Training and 3 Authorized Support Partners globally
• Built new revenue models – royalty and revenue share – for Alteryx and channel through Services partner programs
• Delivered Partner enablement programs via instructor led Bootcamps, Digital Learning, Webinars with high CSAT
• Established Partner Certification requirements to ensure Partners are proficient in Alteryx Analytics platform
• Formulated annual plans for partners, developed key performance metrics/ dashboards and tracked OKRs to measure and report on Partner implementation, trainings and support experiences

San Mateo, CA

• Medallia is the Experience Management platform used by the world’s best-loved brands.
• Defined partner success strategy, partner enablement and joint solution development
• Led global team of Medallia subject matter experts to deliver thought leadership and guidance to Partners
• Enabled and managed global partner delivery model for Consulting & SI partnerships (Deloitte, PwC, Ipsos etc.)
• Developed subscription product offerings of Medallia Expert Services to be delivered via our strategic partnerships
• Consistently exceeded services sales targets and delivered >70% YoY growth in Expert Services subscriptions revenue

Palo Alto, CA

• Led a global team of 20+ Customer Success, Engagement Managers and Analysts delivering CX Strategy, thought leadership and services delivery
• Managed a customer portfolio of $15M+ in ARR and delivered over $5M+ ARR via upsells / cross sells at renewals
• Worked cross functionally and led strategic initiatives to scale our professional services organization

Palo Alto, CA

• Designed, developed and executed strategic program roadmaps based on a deep understanding of customer’s businesses goals and data analysis
• Led account renewals and expansions resulting in 100% renewal rate and ~$1M in additional ARR
• Worked cross functionally with Product, Engineering, Legal, Sales, SaaS Ops to make my customers successful
• Owned and managed multi-level client stakeholder relationships, including cross-functional touchpoints

Santa Clara, CA

• Tata America International Corporation provides IT services, consulting and business solutions to global businesses.
• Established and managed strategic partnerships with technology startups in the mobile space
• Closed TCS Mobility product licensing deals in Banking, Retail, Technology & Insurance verticals
• Prepared proposals, presentations, RFI / RFP responses and SOW, Business case development
• Partnered with product management, performed competitive analysis and identified clear value proposition
• Developed annual operating plan – forecasting revenue, customers by geography and costs

Santa Clara, CA

• YesVideo is a leading cloud platform for digitizing your home movies and photos.
• Led product design and development team for a $20M consumer media product to transfer videos, film, photos and slides to DVD, Blu-ray and streaming online video
• Launched video on demand service to deliver streaming content to any web enabled device
• Managed international partner relationships and collaborated on new product development for international markets

Santa Clara, CA

• Led engineering team to develop and launch YesDVD® DVD conversion kiosk software in 400 stores nationwide.
• Awarded special management recognition for role in helping achieve profitability through improved software efficiency
• Unified product delivery and integration process for YesVideo's global partners resulting in 70% reduction in turnaround time on new system delivery resulting in significant cost savings
• Initiated cross functional team for continuous process improvement focused on operating efficiency improvements
• Delivered technical webinars to partner and customers and channeled client feedback to new product development
• Developed revolutionary DVD recorder software for smart indexing of video, product received outstanding reviews

Chennai, India

• Successfully developed and launched online job application portal in under four months, achieved a 300% jump in applications from the user experience improvements

Mba, Strategy & Finance

Activities and Societies: Management Consulting Association (Director of Events), Investment Finance AssociationConsulting: Developed US.

M.S, Computer Science

- Master's research thesis: Designed and developed a new and efficient two phased routing approach for symmetrical field programmable gate.

M.S., Engineering Technology

Activities and Societies: BITS Open Sports Meet (Department Head), Engineering Technology Association (Joint Secretary), Center for.