Throughout my broad range of experience and roles working in different ICT fields, I have been known as a customer-centric IT professional with excellent customer support and troubleshooting skills. I have also received positive feedback for being one of the technical persons who have a good understanding of business contexts, this certainly has helped in my conversations with business partners and other stakeholders. I have had over 13 years working in ICT systems, infrastructures and projects. Back in Vietnam, I had a chance to participate in two big projects constructing two production plants of a global leading cheese making company; those involved planning, budgeting, building and project managing with a larger project team in which I was in charge of all the IT aspects. Particularly in Australia, I have experience in two academic projects and two successful IT system migration projects with two organisations in Brisbane. I am passionate about delivering values to businesses utilising the power of technology via automation and optimised workflow. I am looking forward to servicing more as a technical partner to businesses using the broad range of both technical skills and business insights I have gained throughout my career.Outside of work, I am a family man, an enthusiastic video and audio editor, and a keen vegan. I have started Karate training recently and have been enjoying this very much. I also love reading (physical) books, watching movies (and am a veteran movie poster collector), and some casual coding for fun.
Listed skills include It Management, Project Management, Windows Server, Networking, and 45 others.