I lead an incredibly talented collective of individuals on day-to-day business operations, growth, and professional development. Together we provide high-end, residential-style event design for luxury private events nationwide.

• Over 4.5 years increasing revenue and profit by 200%• In tandem with owner, drive new ventures of company, including new branches, products, and offered services• Create and monitor company annual budgets for each branch and headquarters • Dissect P&L reports to create cost reduction initiatives for all departments• Implement SOP program, including building, editing, formatting, and training employees on use• Expand company’s sales forecast to include goal tracking and metrics for benchmark systems• Craft job descriptions, interview for, hire, and train managerial positions• Conduct market research for additional branch openings• Evaluate and redesign layouts for warehouses to improve operational efficiencies• Build healthy working relationships with custom inventory suppliers and fabricators

• Overhauled entire operations division, incorporating new management and staff positions such as operations manager, warehouse supervisor, and trainer• Executed opening of company’s second branch located in another state and continued overseeing operational procedures for both locations• Began investigation of profit & loss statements identifying areas of expense reduction to yield increased profit margins across all departments• Introduced process improvement systems and trained management teams and hourly staff• Launched company rebrand aside owner including supervision of some graphic design and brand message

• Accelerated sales and design process by implementing and developing an inventory control and CRM system • Championed website overhaul and redesign while receiving feedback from the owner and creative director• Planned and orchestrated two 15,000+ ft2 warehouse relocations within the same calendar year• Developed new inventory control procedures that directly impacted inventory loss and quality assurance• Project managed over 40 custom-designed inventory items based on client’s and designer’s specifications

• Coordinated successful execution of over 150 events on a yearly basis• Optimized recruitment and retention strategies by implementing automated staffing program and revamping training systems• Hired and trained over 30 on-site and warehouse staff members, including supervisors• Supervised staff, managed performance, scheduled and distributed workload, and ensured high level of service was provided by all staff members

As a small business consultant, I work with entrepreneurs and business owners to create solid foundations and practices that encourage growth without sacrificing the heart of their business. With a focus on strategy and systems, I help clients achieve rapid advancement while maintaining the values that make their business unique. Whether you're looking to start a new venture or take your existing business to the next level, I can help you develop a roadmap for success. Let's connect and discuss how I can support your business growth.

• Planned and executed more than 400 successful client events in one calendar year• Contracted vendors for events needing tents, tables, chairs, entertainment, lighting design and more• Effectively met budget constraints while providing events that captured client’s visions• Created complete itineraries for event staff to execute events in my absence • Maintained average closing rate of 80%"A Spice of Life Catering is a full-service event company providing ‘a fresh approach to a memorable event’ since 1987. We combine exceptional cuisine, years of experience, and a dedication to details that will add the right spice to any occasion."

• Created sense of community for a floor of approximately 60 residents each semester• Confronted and resolved issues on diversity, racism, alcohol and drug abuse, academic performance and social acceptance• Managed administrative tasks including room condition reports, maintenance requests, incident reports, and the room change process

• Developed into position from experience earned through Hawk Squad Leader position• Managed office preparation for more than 15 orientation programs for more than 2,000 students• Planned and implements for Hawk Fest, a carnival style event serving more than 2,000 incoming students • Contracted vendors for Hawk Fest for rides, attractions, and prizes• Planned for safety concerns including establishing waivers, fire lane, and emergency services

• Assisted in delivering nearly 20 orientation programs for over 2,000 new students• Individually lead over 300 new students through summer orientation in small groups• Contracted vendors for Family Fest event which served over 3,000 students and family members

• Provided exceptional customer service skills above guest expectations• Mastered the skill of multitasking while serving guests and associates simultaneously• Controlled room assignments and statuses for over 200 rooms

• Delegated and supervised over 20 cashiers on a daily basis• Responsible for register finances totaling over $6,000 daily• Advised customer service and resolved conflicts as necessary• Assisted in developing associates to work toward their full potential as a team

• Built, maintained, and serviced home & business systems• Established small home & business networks• Managed IT department for a local nonprofit organization• Serviced small as well as large organizations in the banking and healthcare industries