Nicholus Chugg Email & Phone Number

Pleasant Grove, Utah, United States

Pleasant Grove, Utah

eCommerce digital product manager overseeing the redesign and implementation of eCommerce web experiences globally. Projects include:- Redesign of doterra.com for US/CA markets- Improved signup for doTERRA.com US/CA markets- complete redesign and eCommerce implementation for Europe

Provo, Utah Area

• Work closely with regional digital teams and corporate IT to enhance the customer and distributor login, signup, profile, on-boarding and training experiences on web and mobile.
• Oversaw the migration to a SaaS Customer Identity Access Management provider globably
• Implemented invite link, profile and progressive signup experience for 10+ markets
• Worked with others in designing solutions for customer/distributor on-boarding experiences, training and online help/support options.

Provo, Utah Area

• Work closely with regional eCommerce teams and corporate IT to enhance the customer and distributor shopping experience on web and mobile.
• Implemented a native mobile shopping app in both the US and Japanese markets
• Implemented favorite's list functionality on both web/mobile in 51 markets globably
• Worked with others in designing solutions for specific business sales and marketing needs using Adobe Experience Manager
• Responsible for overseeing requirements and implementation of cart/checkout technology change rolled out to 51 markets globally

Salt Lake City, UT

• Skillfully support technological collaboration and operational improvement in the delivery of quality management software applications, audit software development companies for process and regulatory compliance, lead.
• Implementation of a sophisticated Manufacturing Intelligence software; modeled many product manufacturing processes and interfaced multiple systems including HTML based data entry forms for paper records input which.
• Managed hardware installation, requirements and specification documentation, and software configuration for multiple labs throughout the country, implementing remediation strategies to align disparate business.

Salt Lake City, UT

• Provide exceptional customer service in troubleshooting and educating clients on a wide range of technological subjects including software troubleshooting (mobile phones, computers, and tablets), intuitively decipher.
• A team leader; motivating and training coworkers and assisting with complex company information systems transactions and troubleshooting.
• Constant adaptation to change in a highly evolving organization; adapting to changes in management and leadership styles; retraining on updates to systems and company procedures.

• Provide consultative advice and strategy for political campaign activities and messages including:
• Distribution of lawn signs, campaign material, and candidate relations.
• Plan fundraisers
• Plan and execute direct mailing pieces

Salt Lake City, UT

• Continuously provide operational excellence and support in the analytical testing of pharmaceutical finished products, planning and delivery of transfer methods for new products; author industry standard level.
• Steered method transfer of products from analytical services group; reorganized methods and operating procedures for transfer products to provide clarity and robustness.
• Team lead in Laboratory Information Management system specification and method updates and testing for the lab, and was a leader in designing, testing, and controlling several Excel Spreadsheet templates used to.

B.S, Biology

Neuroscience