Nick Chung Email & Phone Number

San Ramon, Ca, Us

San Ramon, Ca, Us

Pleasanton, Ca, Us

Building secure, scalable build pipelines and maintaining Development/QA environments. Technologies include AWS, Jenkins, Gitlab on Java / MySQL / Linux tech stack.

Pleasanton, Ca, Us

Building an Agile, state-of-the-art Quality Assurance function from the ground up for a cloud-based content management system for the Pharmaceutical/Biotech space. Helped grow the Veeva Vault QA/Release team from 1 person (myself) to over 100 functional and automation testing engineers (and growing!)- Created Selenium automation framework in Java/TestNG- Set up Performance benchmarking procedure with JMeter- Performed security testing with Burp Suite and Contrast Security- Setup/Deployed QA Linux application servers- Maintained Continuous Integration pipeline using Jenkins/Git- Served as initial Scrum Master; established Agile processes, tools- Migrated platform to Amazon Web Services

Milpitas, Ca, Us

Developed automated smoke test suite in QuickTest Pro for IT Service Management (ITSM) application. Performed testcase development and functional test execution for Service Level Management and Change Management modules for ITSM. Developed POC automation suite in Selenium for ITSM self-service application.

Key member of a small QA team responsible for testing five enterprise-class SaaS products in an Agile Development environment. • Led development of automation acceptance test suite based on Selenium and Java. Demoed automation suite to engineering team as well as company management. Framework is used by both Developers and QA Engineers to write acceptance tests.• Led QA transition to Agile / Acceptance Test Driven Development methodology. Attended Agile classes and made presentations to Engineering management. Wrote ‘Getting Started’ articles for Agile and Selenium test framework for other QA members and developers.• Executed performance test scenarios using HP/Mercury LoadRunner to find memory/load issues with applications and had problems resolved.• Supported legacy test suite using HP/Mercury QuickTest Pro and Quality Center.• Tested web and mobile applications. Wrote test plans and testcases, executed functional and regression tests, wrote/tracked defects using Jira.

Westlake, Texas, Us

Built QA function from the ground up for SI’s Advisor Central and Schwab Advisor Network 2 (SAN2) projects. Managed team of 7 offshore test engineers.• Wrote overall Advisor Central Test Strategy document• Developed templates for Test Plans, Traceability Matrices, Test Cases• Trained offshore engineers on Schwab processes and systems• Provided QA sizing estimates based on requirements and use cases• Wrote SAN2 Test Plan and coordinated Mainframe and Oracle test releasesSole QA for Sales Analytics and Business Intelligence (SABI) and Employer Financial Services (EFS) systems. Performed Functional, Regression, and Performance Testing.• Developed LoadRunner performance testing scripts and executed load test scenarios for SABI • Created test plans, test cases, and test scripts for SABI and EFS• Set up TestDirector and ClearQuest for SABI and EFS

Austin, Texas, Us

Performed Functional, Regression, System, and Deployment Validation Testing for a Customer Relationship Management (CRM) application service provider. Activities included the following:• Developed C# tool to test web services APIs• Developed automated testing suite using LoadRunner to test web services• Tested Siebel’s next-generation CRM platform based on Service-Oriented Architecture, compatible with .NET, Java J2EE, Websphere, and WebLogic

• Created test plans, test cases, test scripts, and requirements validation matrices• Executed black box manual testing for CRM OnDemand and UpShot web site and offline editions• Tested wireless devices including Palm, Blackberry and WAP phones• Set up and maintained QA Lab of 20 Windows 2000/.Net application servers and 5 MSSQL database servers

Built Quality Assurance function from the ground up for a Travel Application Service Provider. As the sole member of the QA function, activities included establishing QA processes and methodologies; implementing QA tools including WinRunner, TestDirector, and VMWare; developing automated regression testing suite using WinRunner, creating test plans, test scripts, and test cases; executing black box manual testing; conducting bug meetings; setting up TestDirector Defect Manager for bug tracking.

Led QA team of 3 for an internet start-up company dealing with business to business bartering. Involved with all aspects of Quality Assurance, hands-on effort included implementing QA processes and methodologies, evaluating QA tools, writing test plans, developing test scripts / test cases, automating Regression Testing with WinRunner, Load Testing with LoadRunner, Black Box manual testing, Bug Tracking using PVCS Tracker, and conducting bug meetings.

Westlake, Texas, Us

San Francisco, California, Us

Foster City, California, Us

Dallas, Tx, Us

Boston, Ma, Us

Completed the Information Systems Management Program (ISMP)