Cong Jing Ng Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Restructure internal reports by consolidating Excel-based reports into a relational database to be displayed in a Power BI dashboard.• Automate and reduce time spent by team to produce management reports by utilizing Power Query and advanced Dax formulas.• Lead monthly business review meetings with global business units and present insights based on internal financial data.• Conduct market research on the B2B market landscape and build a dashboard utilizing data from company's Google Analytics and Linkedin page's data.• Provide training on using and building Power BI dashboards to stakeholders within the company.

Petaling Jaya, Selangor, Malaysia

* Designed methodology to monitor trending topics and public sentiment of 2022 Malaysian Elections on a daily basis. Engagement based analyses accurately predicts outcome of parliament seat distributions among the political parties.* Pioneered utilisation of Bertopic (NLP) to cluster social media posts into trending topics and generate insights from analysing public opinions.* Involved in client pitch presentations, contract negotiations, reports delivery, and maintain service satisfactions for 46 clients.* Lead team of 8 analysts to deliver insights reports to clients.* Train managers to mentor junior staff and lead client engagement activities.* Worked with Business Development Team to successfully sign on 3 clients to subscribe for Insights Reports within 2 months.

Petaling Jaya, Selangor, Malaysia

• Develop in-house Financial Statements analysis platform.• Develop analytical dashboards using Power Bi & related BI tools.• Audit data architecture of clients and suggest improvements to enhance analytics.• Design BI solutions to meet clients' business goals with the primary drive to promote a data-driven culture in clients' organizations.• Generate insights using SaaS BI tool visualizations on FMCG out-of-stock data.Surge is a data solutions provider providing business intelligence, data science & A.I. solutions to companies and startups.

Pelabuhan Klang, Selangor, Malaysia

• Improved monthly business performance analyses using excel dashboards and automating calculations with pivot tables and macros.• Negotiate customers’ terms and rebates to be enacted in terminal service contracts.• Assist in special project to implement solar panels or other renewable energy sources to reduce port’s electricity consumption.• Engage with major shipping lines, logistics and haulage partners in resolving issues and special requests.• Mentor newcomers on contracts, tariff calculations and multiple analytical methodologies on SAP B.I., Excel and Power BI.

Selangor, Malaysia

• Gather quantitative data on world-wide cement and commodities trading to be used on competitive business intelligence analyses.• Monitored competitors' demographics closely to detect new trends and identify possible risks towards company's own trade routes.• Deal with external and internal parties to obtain qualitative information not available from sources.• Consolidated team's data and work with Regional Managers to prepare quarterly reports to be presented to CEO and executive committee.• Support traders' operations by providing up-to-date information and compiling individual country statistical reports.• Reorganized team’s work process and built excel-based database of worldwide cement trade, improved productivity by eliminating redundant work (February 2013)..• Participated in long term project to replace excel-based database, and create a multi-user database platform without excel’s instability and formatting issues. • Successfully launched cloud-based database solution and collaborated with software developers to solve bugs and errors (September 2014).• Engage in second phase of project to increase the database’s relevance, by automating data extraction via templates and providing customised data reports to Traders and a larger audience.

Kuala Lumpur, Malaysia

• Maintain time-series databases of assigned countries by extracting up-to-date information released by government sources and store in company’s database.• Conduct regular quality checks of database to ensure data accuracy and timeliness.• Attend to customers’ enquiries and requests for specific information.• Wrote analytical articles to be published in newsletters to promote the database.• Joined the newsletter committee and reorganized a new committee structure and workflow.

Kuala Lumpur, Malaysia

• Process consumer and commercial loans in various Kuala Lumpur branches as assigned by head office.• Analyse individuals and businesses’ eligibility based on financial ratios, repayment capacity, conduct of loans, and property valuations.• Conduct site inspections and interviews with applicants to verify business operations.

Bachelor Of Science In Business Administration, Finance, Business Economics, 3.58 (Second-Upper Class, Cum Laude)

Double Major in Finance & Business Economics

Diploma, Finance, General, 3.35

Activities and Societies: Taylor's Music Club, Business Entrepreneurship Society, Computer Science Lab TutorMajor in Business studies.