Together with the network and IT area, I designed business proposals tailored to customer requirements, ensuring the profitability and quality of each solution. I established a consultative relationship with clients, ensuring the understanding of their requirements and needs, considering them in the proposals delivered. The solutions mainly involved relationships with brands such as Cisco, Fortinet and Huawei.

I played an integral role in this position, the main achievement was to consolidate and maintain permanent relationships with customers, suppliers and network and IT brands. Other functions were: contact and telephone, online and face-to-face customer, supplier and brand service, generation of product and service quotes, generation and monitoring of purchase orders, billing, agenda management, organization of meetings, physical and digital document archive , review and editing of technical documents, translation from English to Spanish of documents and audiovisual resources, reception and dispatch of products and supplies, occupational safety management before the mutual society and other entities.

I coordinated engineering projects in the network and IT areas of level 2 and 3. I contributed to the consolidation of a work team that guaranteed compliance with the planning agreed with the clients. I achieved the incorporation of Odoo software for project management and workflows, improving the planning processes and monitoring of team activities.

I performed billing processes with different types of payment, management of tax withholdings, purchases through non-face-to-face channels and home deliveries. Attention and customer service. Management of after-sales services, treatment of returns and guarantees. Loss prevention and control during reception, handling, sales and inventory processes of items and assets of the company. Knowledge and comunication of standards of personal protection at work, hygiene and industrial safety in general. Electric and gas forklifts operation.