With over 15 years of experience in operations and project management, I am a seasoned leader who drives business success through effective operational strategies, processes, and policies. As an Operations Manager at Amazon, I lead and supervise a team of Area Managers and 200 hourly associates in outbound air operations within the Sort Center, ensuring the highest standards of safety, quality, and performance.My passion for strategic planning and forecasting enables me to develop and implement daily operational plans that align with the objectives of a multi-billion-dollar company. I also mentor, train, and develop direct reports for career progression and learning while resolving problems and addressing staffing needs. In addition, I hold the Series 7 and 66 licenses, demonstrating my financial acumen and ability to advise and assist customers with future financial planning. I aim to optimize efficiency, improve customer experience, and drive business growth through effective leadership and operational management.