Nicole Crumble Email & Phone Number

United States

• Responsible for performing inbound load planning activities by applying logistics skills through consolidation of purchase orders, routing and selecting the possible carrier, mode and transportation strategy to meet service and freight income expectations (cost, highest service).• Manage day-to-day activities, track and trace loads communicate load changes and or issues, maintain load visibility from origin to destination and assist with issue resolution and communication.• Assist carriers in resolving issues regarding loading, pickup appointments and communicate to appropriate parties as necessary.• Assist Carriers in resolving issues regarding loading, pickup appointments and communicate to appropriate parties as necessary.• Identify optimal freight solutions to achieve and surpass desired results, in driving transportation metrics such as payload utilization, late po impact, cost per pound, and on0time performance.• Awareness of metrics and numbers pertaining payload utilization, late po impact cost per pound, and on time performance and saving initiatives.• Responsible for achievement of period, quarterly and annual transportation goals by planning the transportation of products from suppliers to the end distribution center using the most cost-effective methods,• Find timely, efficient, and cost-effective ways to transport goods.• Creating and maintaining documentation of procedures and processes• Ability to produce reports based on transportation data and present findings.• Collaborate with carrier management, supply chain, sales and other necessary departments to improve load profitability, reduce negative freight oncome, create optimal cost and service offering to identify opportunities for improvement.

United States

• Reviewed Inventory exception reports to proactively and resolve replenishment issues. Service level reports, prior days receiving report and buyer priority list.• Expedited inbound product shipments based on issues discovered to prevent any divisions from stocking out of product• Pulled resources with various stakeholders to resolve and recover from replenishment issues such as a vendor shorts, out of stocks and transportation • Assisted replenishment buyer with researching and implementing best practice to prevent product stock outs and drive vendor compliance.• Worked with replenishment buyer and the division receiving to allocate product where available and fitting to alleviate service issues and re-delivery costs• Determine the most appropriate recovery solution based on understanding customer acquisition cost vs. expediting cost• Tracked and Trace truck loads to ensure on time delivery• Worked with brokers to make sure appointments are being made in a timely manner for pickup and delivery.• Worked with over 100 vendors daily to secure an appointment for on tine delivery• Teamed Up with cross functional stakeholders like the Logistics Optimization Manger, and Replenishment Manager on a project to focus and track deliveries on a specific logistics managed pick up lane to increase On Time Delivery• Tracked and Trace same day priority inbound truck loads for assigned markets using systems like PRISM, Fourkites, Manhattan and Retalix

United States

• Processed all orders for my territory.• Answered questions regarding back orders and stock check.• Handled customer inbound and outbound calls.• Processed returns good and credit sheets.• Ensured order is shipped in timely manner.• Responded to all e-mail requests, track missing packages and put in replacement orders for items that are missing.• Established great relationships with my clients, run open order reports and prepare quotes for the next year.• Responsible for making sure all CSR’s are on track with their work loads and if not to delegate to the other Service personnel to balance work-breakdown structure.• Approved return goods and credits up to $2,500.00.• Chairperson for Communication Team.

United States

• Set up and established new client division with corporate office Assisted with training clients on the web site.• Retrieved missing billing paperwork, performed comparisons on vehicles for the next model year.• Delegated work to employees.• Created new client account formats to ensure quality service.• Terminated all unwanted vehicles and confirmed manufacture dates.• Managed eleven accounts containing five thousand vehicles.• Worked with M&M Mars, Northwestern Railroad, Scott’s Lawn, Trugreen Chemical, Pepsi and Service Master.