Helped lead a "RUN" group (about 13 individuals on team) manage the day-to-day support of over 120 applications. These apps ranged from being vendor supplied, SaaS, and custom in-house builds. Technologies leveraged range from UNIX, Linux, Windows, VB, .NET, javascript, Java, Nintex workflows, Oracle, DB2, SQL Server, Informix, MS Access, SharePoint, and more. Here are some specific apps we supported:-- ITSM apps: Service-Now.com & BMC Remedy-- Security apps: Picture Perfect, BadgePoint, Perspective & Carma-- Project Management apps: Primavera & PM Portal-- Financial Planning apps: Utilities International's UI Model & RegSmart-- Asset Mgmt apps: Assetworks Fleet Focus M5 & Circuit Database-- Audit apps: Teammate & ACL-- .NET In-house apps: Travel Center & Contractor Safety-- VB6 In-house apps: Circuit Database suite & cMonitor-- webMethods integrations-- SharePoint sites using Nintex Workflows for XML integrations-- DTS Package-based apps

• Migrating from Remedy to the Service-Now.com ITIL-compliant suite of SaaS products.• Led a project to deal with critical financial apps not purging employee user records as people are transferred or terminated. This uses MS SQL Server 2000 DTS packages and tables working in conjunction with the Remedy 5.6 Change/Task modules.• Worked with a team to build a self-service interface for different depts to order s/w from standard s/w lists associated with their respective depts.• Modified the custom built Circuit Database (CDB) to interface with the Passport doc mgmt architecture.• Developed the Work Initiation application in Remedy for two AppDev sections in IT&T.• Completed a number of Remedy mods utilizing webMethods-to-Remedy web-services. • Facilitator for Root Cause Analysis sessions.• Teamed with a PERL developer using the Remedy API to create and maintain asset relationships within the Remedy CMDB.• Migrated Remedy from ARS 5/ITSM 4.5.6 to ARS 6/ITSM 5.6.• Rewrote in VB6 the CDB to use Oracle database vs. MS Access.

Was one of two developers on an application built to maintain telecom circuit inventory (both leased and owned). Initial design was done in VB4 with a MS Access database. This was later converted to VB6 with an Oracle backend.

Supported the USCG’s acquisition & engineering efforts with the following programs:• WLB 225 Buoy Tender Replacement Project• Traffic Alert and Collision Avoidance System (TCAS) Installation Program• Surface Search Radar Replacement• HH-60J Operational Flight Trainer• Supply Center Computer ReplacementResponsibilities included participating in ground & flight tests; performing quality assurance checks of engineering dwgs, maint plans and manuals, test plans, & test rpts; developing installation instructions; supervising two Val/Ver TCAS installations in HH-60J & HH-65A; creating or assisting in the creation of pilot & maint training courses, & assisting in their delivery; drafting CM Plans; revising SOWs & CDRL pkgs; & analyzing contractor’s cost proposals.Also designed MS Access databases used to create and track CDRLs, & to inventory documents & dwgs. Occasionally provided modules & programming solutions to programmers developing a financial database.

Provided Data Management (DM), Configuration Management (CM), & acquisition support. Tasks included creating CDRL packages and assisting in the development of corresponding SOWs and RFP packages; developing DM plans and procedures; analyzing contractor specifications, plans and procedures; providing technical support in the development of a Continuous Acquisition and Life Cycle Support (CALS) strategy; and preparing and conducting classes on CDRLs for customers and fellow employees.Created a series of Excel spreadsheets to track the CDRL status of multiple UAV contracts. Oversaw the design of a Clipper-based Unmanned Aerial Vehicle CDRL Tracking System and served as the liaison between the programmer and the Navy customers and their Local Area Network administrators.