Daniel Rodriguez Email & Phone Number

Brussels, Belgium

Developing the Iberian market, securing large multinational accounts, expanding brand awareness, managing key accounts, and building long-term strategic partnerships to further accelerate our exponential growth within the Channel. Additionally, overseeing the execution of projects to ensure timely delivery and client satisfaction, while fostering strong, lasting relationships with customers to drive continued success and collaboration.My Responsibilities:Sales Strategy Development: Design and implement effective sales strategies and plans tailored to the country's market dynamics to achieve revenue and growth targets.Market Analysis: Analyze market trends, customer needs, and competitive landscape to identify opportunities for sales growth and adapt strategies accordingly.Customer Relationship Management: Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and fostering long-term partnerships.Sales Operations: Oversee daily sales operations, including the development of sales plans, monitoring performance metrics, and managing the sales pipeline.Budget Management: Develop and manage the sales budget, ensuring efficient use of resources and alignment with financial goals.Reporting and Communication: Prepare and present regular sales reports, forecasts, and performance analyses to sales director, providing insights and recommendations for improvement.

Brussels, Belgium

In addition to my role as Key Account Manager, I was responsible for coordinating the Spanish team based in Madrid, acting as the direct link between the Regional Sales Director and the rest of the team. I ensure that tasks such as KPIs, pipeline management, forecasts, backup plans, and call-outs are properly prepared and executed. Additionally, I relay information and concerns to the Regional Sales Director, discussing potential solutions and strategic directions to pursue. My role also includes overseeing the implementation of projects and maintaining strong client relationships to ensure successful outcomes and continuous improvement.

Brussels

As a Key Account Manager, I was responsible for managing and developing strategic relationships with the company's key clients. My main objective is to maximize the value of these accounts, ensure their satisfaction, and foster long-term loyalty. I work closely with clients to understand their needs and provide solutions that align with their business objectives.Responsibilities:Account Management: Maintain and strengthen relationships with key clients, acting as the primary point of contact for all interactions.Strategy Development: Create and execute tailored strategies for each account to ensure their satisfaction and promote growth opportunities.Opportunity Identification: Analyze market trends and client information to identify additional sales opportunities and develop value propositions.Project Execution: Lead the execution of large-scale projects, ensuring successful delivery, efficient resource management, and adherence to client requirements and deadlines.Internal Coordination: Collaborate with internal teams, including sales, marketing, and customer service, to ensure effective delivery of products and services.Performance Monitoring: Track KPIs and key metrics to measure account performance and ensure targets are met.Problem Resolution: Manage and resolve any client issues or concerns in a timely and effective manner.Reporting and Analysis: Prepare and present regular reports on account status, project progress, and results to senior management.

Brussels Belgium

Generate profitable business (Barcode and Point of Sales Business).Responsible for the complete sales cycle, from quote to order delivery.Proactively seek and develop new customers and opportunities for increasing business.Grow business with assigned customers, building and strengthening business relationships with both customers and suppliers.Respond quickly and accurately to customer inquiries, in accordance with company policies and procedures.Promote new products, marketing activities, events and the like to ScanSource customer base. Ensure effective communication between internal and external business development teams and across the company.

Dublin Irland

Responsible for providing technical assistance and support to customers , helping them resolve issues related to hardware, software, networks, and systems. The primary goal is to ensure the continuity and smooth operation of technology equipment and services.Responsibilities:Diagnose and troubleshoot technical issues related to both hardware and software.Provide technical support through various channels such as phone, email, live chat, or in person.Guide users in the installation, configuration, and maintenance of software and systems.Log and track incidents using ticket management tools.Collaborate with other technical teams to escalate and resolve complex issues promptly.Stay updated on the systems and technologies used by the company.Offer basic training to users on new software or equipment.Document solutions and procedures for future reference.

Madrid Spain

Madrid Spain

Majorca Spain