Senior DevSecOps Engineer. Responsibility details may change depending on the specific client and their needs. Maintain fully operational systems while also laying the foundation for future product enhancements. Build, maintain, and support CI/CD systems and pipelines. Architect, develop, and implement end-to-end cluster application life cycles using GitOps. Represents CI/CD, application service orchestration, and automation policies and processes to ensure all teams are following established guidelines. Analysis and integration of third party tools where necessary in accordance with security requirements and regulations. Participate in technology and tools evaluations or 'proof-of-concepts.' Responsible for system design, automation, and administration. Build, maintain, and support application service orchestration systems (primarily Kubernetes). Develop, design, and maintain Infrastructure-as-code initiatives, as well as develop and support standards for further development.

Senior DevOps Engineer. Maintain fully operational systems while also laying the foundation for future product enhancements. Build, maintain, and support CI/CD systems. Build, maintain, and support all application environments. Build, maintain, and support application and infrastructure monitoring to ensure the health of existing systems. Responsible for coordinating and executing upgrades for support tools/systems/applications/infrastructure to ensure Strateos applications in both production and development environments are minimally affected. Represents CI/CD, application service orchestration, and automation policies and processes to ensure all teams are following established guidelines. Responsible for the reduction of technical debt and the optimization of cloud costs where possible. Analysis and integration of third party tools where necessary and participate in technology and tools evaluations or 'proof-of-concepts.' Responsible for system administration and design, as well as infrastructure maintenance, primarily in the cloud (AWS). Build, maintain, and support application service orchestration systems (primarily Kubernetes). Develop, design, and maintain Infrastructure-as-code initiatives, as well as develop and support standards for further development.

Primary development operations engineer. Manages, develops, and – where possible – automates the build and deployment processes. Team System administration including permissions, branching and source code policies. Troubleshoots compilation and build failures to help facilitate resolutions with developers. Carefully manages software releases in all environments, including staging, QA, and production. Application and server monitoring to ensure the health of existing production systems. Responsible for coordinating software upgrades and other support tools to ensure applications in production and the software development process are minimally affected. Represents release management policies and processes to ensure development and infrastructure teams are following established guidelines. Works with the infrastructure team to establish the physical environments to perform software builds and deployments with emphasis on quality and security. Works closely with development team leads to solve build system issues and develop build standards, and to ensure best practices are followed. Furthermore, to document any potential of improvement and implement it if deemed valuable. Responsible for the reduction of technical debt within the enterprise architecture. Improves the efficiency and scalability of the continuous integration environment via automation. Analysis and integration of third party tools where necessary, and participates in technology and tools evaluations or 'proof-of-concepts.' Creates and maintains continuous integration process documentation. Coordinates the boundary between development, testing, and operations to ensure software quality. Provides demonstrations or training on current processes, tools, and methods of automation used by development operations and system administration. Responsible for system administration and infrastructure maintenance with a focus on our application, web, and database servers.

• Command the Headquarters and Headquarters Detachment for a brigade headquarters unit in the Ohio Army National Guard.• Acts as the Officer in Charge of the Incident Base support element for the FEMA Region V Homeland Response Force.• Responsible for ensuring all unit administrative and training functions are being met.• Ensure high levels of unit preparedness by tracking, managing and maintaining personnel and equipment readiness.• Support and prepare unit for no-notice domestic operations within the continental United States.• Maintain and account for over $34 million in Army property and equipment.• Responsible for the health, welfare and readiness of over 50 Soldiers, NCOs and officers.

Primary staff officer within a battalion-sized element in charge of all communication requirements and concerns. Advise the commander and staff on all communications related issues. Develop policies and procedures for the battalion regarding communications. Responsible for Electronic Counter-Counter Measures (ECCM). Establish and maintain networks within the battalion. Work closely with the S3 (Operations Staff Officer) and the Executive Officer, especially during future planning. Maintain and account for all communications equipment, which include (but are not limited to): FM radio equipment, VHF/UHF equipment, communications security equipment, computer network equipment (switches, routers, etc.), secure workstations (i.e. imaged laptops), servers, digital storage (hard drives), etc.Coordinate integration of battalion communications systems into those of a supported maneuver unit or with civilian authorities. Coordinate with signal units for communications support. Superivse operator and organizational maintenance of communication equipment. Manage all frequency allocations and assignments. Manage and direct communications security (COMSEC). Plan, manage, and direct automation systems administration and security procedures for automation hardware and software. Oversee the battalion local area networks (LANs) configuration and usage of battalion network capabilities.Perform communications reconnaissance to establish "retrans" locations - that is, a location where one can "retransmit" radio signals from one vicinity to another to effectively extend their each.

Primary development operations engineer. Manages, develops, and – where possible – automates the build and deployment processes. Team System administration including permissions, branching and source code policies. Troubleshoots compilation and build failures to help facilitate resolutions with developers. Carefully manages software releases in all environments, including staging, QA, and production. Application and server monitoring to ensure the health of existing production systems. Responsible for coordinating software upgrades and other support tools to ensure applications in production and the software development process are minimally affected. Represents release management policies and processes to ensure development and infrastructure teams are following established guidelines. Works with the infrastructure team to establish the physical environments to perform software builds and deployments with emphasis on quality and security. Works closely with development team leads to solve build system issues and develop build standards, and to ensure best practices are followed. Furthermore, to document any potential of improvement and implement it if deemed valuable. Responsible for the reduction of technical debt within the enterprise architecture. Improves the efficiency and scalability of the continuous integration environment via automation. Analysis and integration of third party tools where necessary, and participates in technology and tools evaluations or 'proof-of-concepts.' Creates and maintains continuous integration process documentation. Coordinates the boundary between development, testing, and operations to ensure software quality. Provides demonstrations or training on current processes, tools, and methods of automation used by development operations and system administration. Responsible for system administration and infrastructure maintenance with a focus on our application, web, and database servers.

Second in command in case of the Company Commander’s absence. Responsible for the unit’s “additional duties,” to ensure the unit meets Army requirements. Ensure all necessary reports are delivered to those above company leadership, namely Headquarters and Headquarters Company (HHC) as well as to Battalion leadership. Keep the commander appraised of all company equipment, including the maintenance plan for any broken-down equipment. Responsible for all company logistical needs to maintain unit readiness and to accomplish the mission. Assist the commander with any company-level planning for the entire training year. Directly responsible for the company’s administration requirements having to do with all personnel. Ensure unit readiness in regards to training, equipment, and personnel. Ensure the commander’s intent for any given task is communicated and understood clearly by all subordinates, especially the company’s Platoon Leaders

Create user accounts (Active Directory / Exchange mailboxes) on Windows 2003/2008. Manage over 2,500 individual and group Active Directory and Microsoft Exchange email accounts, including organization unit (OU) and domain assignment. Regularly screen incoming emails in IronPort for prohibited content and work closely with IT Security to provide regular monitoring to identify any possible security violations. Monitor local system performance and resources and make changes necessary for sustained system performance. Monitor the remote monitoring and management system and server alerts and notifications, and then respond accordingly to mitigate any downtime for services provided by those systems. Configure, maintain, and monitor Blue Coat proxies for intranet filtering on the domain networks. Monitor network traffic using Cisco Ironport and Blue Coat Reporter. Resolve any network related issues using remote management of virtual and physical servers, while providing touch labor on customer servers, switches, and other network equipment to include troubleshooting and console interface. Identify and troubleshoot any Tier 1 issues with communication security (COMSEC) devices used by the network. Assist customers with proxy issues in the continental United States or overseas accessing web services through the proxy, utilizing email services through the proxy, or utilizing our project’s exchange services. Routinely uses ticketing management system to maintain a record of all customer issues and the details therein. Maintain and update DoD Coalition Support web pages on the domain using HTML as needed. Develop, update, maintain, and utilize Powershell scripts for various administrative duties. Install and update various services on the servers, such as updates to Cisco IronPort, changes in COMSEC, or anti-virus. Check server system logs to identify incidents or trends that may indicate or diagnose the cause of an issue. Create and update SOP documentation.

I routinely perform tasks that involve delivery of excellent customer services including application administration, troubleshooting IT services, installation, configuration, customer assistance, and training in response to customer/program/security requirements of DoD Enterprise Services. I assess customer needs; provide information and assistance with technical IT service troubleshooting in order to resolve problems allowing the Warfighter, foreign national soldiers, DoD, non-DoD customers to perform mission essential functions.I apply comprehensive knowledge of applications software troubleshooting concepts and techniques to identify problems and serve as a technical information source for DoD Enterprise applications such as Defense Connect Online (DCO), for customers both within and outside the agency. I respond to customer requests, both orally and in writing, by communicating technical information, product and service information, conferencing or transferring customer calls to the appropriate staff and following up on customer inquiries to increase customer satisfaction. I identify, research, and resolve customer issues for highly integrated and complex applications such as DCO. I adjust my priorities and manage time wisely in a fast-paced environment. I accurately, quickly and completely document technical details of customer IT issues, troubleshooting IT services and resolution in the trouble ticket system. I apply information technology security/information assurance standards and best practices in the delivery of customer support services. I have excellent working knowledge of call center/help desk operations, as well as skills in the application of customer support concepts. I maintain a high level of professionalism and always project a positive and supportive image.

Employed as a Sprint Retail Consultant located in Dublin, OH. My duties include the following.•Advise customers on the best wireless solutions that will suit their needs.•Triage any technical issues with Sprint mobile devices.•Provide exceptional customer service to all Sprint customers who enter the store.•Maintain the overall appearance and organization of my assigned Sprint store.•Operate Sprint’s various software systems in order to access Sprint customers’ accounts, locate any nearby network issues, provide technical assistance for any customer’s Sprint mobile device, etc.•Maintain an in-depth understanding of all of Sprint’s products, Sprint’s network in the surrounding area, and Sprint’s methodologies in an ever-changing market.

Served as a Platoon Leader of a Signal platoon in the Ohio National Guard 37th Special Troops Battalion located in Springfield, OH. Although it is a vast generalization, my duties include the following.Plan and establish all communication to support the mission tasked to my platoon.Leadership duties involving my platoon, who I am directly responsible for.Coordinate and manage signal operators (i.e. my platoon) during the mission.Directly responsible for all training to maintain my platoon's effectiveness in its mission and in combat.

Responsibilities included providing and coordinating all logistical needs of Furman University's Paladin Battalion, Army ROTC.Responsible for providing necessary gear and uniforms to all cadets for their time with the unit.Responsible for maintaining accurate records of all supplies and acquiring new provisions in a timely matter.Ensured all gear was either turned in or paid for if missing when necessary.Planned for all logistical actions necessary to aid Furman's Army ROTC in all its training activities.Enforced supply standards as well as maintained an organized supply room for the program.Mentored and assisted the training of young Army cadets, future commissioned officers of the United States Army, the U.S. Army Reserve, and the U.S. Army National Guard.

Assisted and "shadowed" a Captain of the United States Army in the 228th Signal Brigade Headquarters to learn how to successfully manage and lead a platoon (somewhere between twenty and fifty soldiers) in a variety of environments one weekend or more every month while enrolled in Furman's Army Reserved Officer Training Corps.