Niambi D. Agent Email and Phone Number
A charismatic and engaging creative professional leveraging a dynamic background to bring compelling content development and social media engagement for companies. Innovative thinker and clear communicator who collaborates easily with cross-functioning teams to support organizational development and timely project execution—ensuring consistent alignment with stakeholder expectations and business requirements.QUALIFICATIONS• Provides agile team leadership by utilizing a diverse skillset highlighted by a commitment to customer service and community engagement.• Administers comprehensive, precise social media and consumer trend analysis to identify opportunities for improvement—assisting in the implementation of key marketing programs that convert followers into customers.• Utilizes proven communication and writing expertise to develop meaningful, engaging content driving brand development and awareness while encouraging customer base growth.Expertise: Social Media Management, Content Development, Branding, Creative Design, Community Engagement, Reporting & Analytics, Written & Verbal Communications, Strategy Development, Team Leadership, Media Outreach, Relationship Management, Organization Development, Copyediting & Journalism, Event PlanningSkills: Public Speaking, Customer Service, Research & Development, Problem Solving, Planning, Networking, Collaboration, Detail-Oriented, Press Releases, Web Content Development, Program Development, Interviewing, Vendor Management, Organization, Deadline Management, Blogging, Employee Engagement, Ghostwriting/StorytellingTechnical Skills: Salesforce, Microsoft Office, Adobe Creative Suite, Social Media (Facebook, Instagram, Twitter, TikTok), ADP, Workday, Treehouse, Communication Software, Google Drive, WordPress
I Am Root, Llc
View- Website:
- iamrootco.com
- Employees:
- 6
- Company email:
- info@jhannahco.com
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Social Media Marketing SpecialistI Am Root, LlcSacramento, Ca, Us
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Claim SpecialistState Farm Mar 2023 - PresentBloomington, Illinois, Us• Handles claims that may require collaboration/coordination of physical inspections with other claim handlers• Resolves a large volume of claims in a hybrid environment through investigation, evaluation, negotiation, verificationof coverage, legal liability and extent of damage to property• Assists agents in the resolution of claims• Prepares and/or reviews property estimates and contents estimates in loss settlements• Examines claims submitted by insured and/or third parties, or such claims referred from other claim units, todetermine whether additional or specialized investigation is necessary for claim resolution -
Social Media Marketing SpecialistI Am Root, Llc Aug 2014 - Present
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Founder / BloggerNiambi Speaks! Jan 2014 - Present
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Auto Claims AdjusterLiberty Mutual Insurance Aug 2021 - Aug 2022Boston, Ma, UsInvestigating and evaluating coverage, liability, and damages to effectively negotiate and settle moderate claims, while exhibiting a solid knowledge of insurance regulations and laws to ensure quality service delivery.Enhance relationship building with fellow associates, business partners, and clients by collaborating with claims departments, anti-fraud organizations, and clients to verify timely claims resolution.Mitigate legal issues with clients and regulatory bodies by meeting the ever- evolving regulatory requirements and staying up-to-date on local, state, and federal law changes in the insurance field. -
Claims AssociateState Farm ® Aug 2019 - Jul 2021Bloomington, Illinois, Us• Communicated seamlessly between fellow associates, business partners, and customers—administering a strong knowledge of insurance regulations and laws to ensure product quality and delivery.• Appropriately reviewed, managed, and settled insurance claims—facilitating the management of associated documentation within CRM systems
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Social Media & Critical Safety Specialist IiUber May 2015 - Apr 2019San Francisco, California, Us• Participated in the management of the organization’s social media channels, monitoring and responding to all inquiries as required.• Maintained the company’s brand and community engagement by diligently investigating and resolving high-priority concerns across public-facing channels including Facebook and Twitter. • Participated in the development and execution of various social media engagement initiatives and promotional programs, as required.• Effectively communicated with senior leadership, teams, and customers via various media channels to triage and escalate all operational issues to the appropriate management—ensuring timely resolution and customer satisfaction.• Administered comprehensive research to investigate and report upon high-priority issues including accidents, insurance loss, and platform misconduct allegations, among others. -
Freelance WriterUrban Tymes Magazine Jan 2016 - Mar 2016Freelance writing for Jan-Mar issue, see p. 26-30
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Digital Content EditorThe Arizona Informant Newspaper May 2014 - Dec 2014Worked with QuarkXpress, WordPress and Adobe PhotoshopPosted and edited articles, photos, videos and flyers for the online version of the newspaper, keeping the website updatedEdited and wrote articles for newspaper -
Public Relations AssistantDawn Agent Public Relations, Llc Jan 2012 - May 2014• General administration duties; email marketing• Copywriting, travel coordination and event planning• Brand awareness, strategic marketing, creating marketing campaigns for corporations
Niambi D. Agent Skills
Niambi D. Agent Education Details
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Arizona State UniversityTechnology & Society
Frequently Asked Questions about Niambi D. Agent
What company does Niambi D. Agent work for?
Niambi D. Agent works for I Am Root, Llc
What is Niambi D. Agent's role at the current company?
Niambi D. Agent's current role is Social Media Marketing Specialist.
What schools did Niambi D. Agent attend?
Niambi D. Agent attended Arizona State University.
What skills is Niambi D. Agent known for?
Niambi D. Agent has skills like Leadership, Travel Coordination, Team Building, Powerpoint, Social Media, Tweetdeck, Public Speaking, Data Entry, Photoshop, Event Planning, Mobile Marketing, English.
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