Nicole D. Email & Phone Number

Ellenton, Fl, Us

United States

Directed renovations for two portfolios, enhancing living environments through strategic capital improvements. Developed and implemented property budgets, identifying and addressing financial performance gaps, resulting in improved cost efficiency. Managed relationships with vendors to ensure timely project completion, adhering to safety and quality standards. Actively cultivated relationships in the community, leading initiatives that enhanced curb appeal and overall aesthetic, contributing to increased resident engagement and investor satisfaction.Built and led high-performing team of nine, fostering a supportive work environment that prioritized staff growth through daily team check-ins and weekly one-on-one meetings. Conducted comprehensive analyses of financials and market trends to inform budget adjustments and optimize resource allocation. Achieved a 74% reduction in delinquency within six months through strategic management and the implementation of effective policies. Coordinated with vendors and contractors, overseeing contract negotiations, ensuring service quality, and closely monitoring project progress of over 200 inventory homes that were sold or leased, increasing occupancy by 28%.

Greater Fort Wayne

Fort Wayne, Indiana, United States

Led a team of six community managers by providing comprehensive training, performance management, and support in alignment with company policies, fostering a culture of excellence. Conducted regular site visits to ensure operational, financial, and business performance goals were consistently met and proactively communicated property and maintenance needs with teams. Reviewed and analyzed market data to identify trends, formulating strategic market plans that effectively drove occupancy and revenue growth.

Columbia City, Indiana, United States

Created a comprehensive Operations Manual and provided training to property management team, standardizing processes and enhancing operational efficiency. Oversaw the progression of each building from construction to occupancy, consistently exceeding occupancy goals within targeted timelines. Programmed and maintained digital leases for 19 properties, improving efficiency and reducing administrative overhead. Conducted daily property walkthroughs to ensure cleanliness and identify setbacks, proactively addressing issues to maintain high standards.

Warsaw, Indiana, United States

Conducted interviews and created contracts for new families. Provided feedback on developmental and social growth. Supervised indoor and outdoor activities and events

Warsaw, Indiana, United States

Facilitated weekly meetings to encourage teamwork and set goals. Obtained highest sales and set new record for new lines of service. Scheduling, accounts receivable, customer complaints, and billing adjustments/discrepancies.

Warsaw, Indiana, United States

Aggressively pursued leads to gain referrals for new service. Educated customers on new cellular technology. Actively obtained monthly sales quota and set new company record.