Nicole Brauchler Email & Phone Number

Swanville, Mn, Us

• Program manager for enterprise-wide flu campaign collaborating with cross-functional teams to define project scope, objectives, and deliverables for high-priority project. • Strong track record of managing complex projects and delivering results, process improvement and ensuring alignment with business objectives and project success. • Develop comprehensive project plans, timelines, communication plans, and executive presentations. • Analyze quantitative and qualitative results to provide center leaders with actionable reporting. • Conduct enterprise-wide clinical and non-clinical training.• Maintain partnerships with payer partners and key internal stakeholders.

• Strategized with management of eight provider partners at national accountable care organizations (ACOs) and 30 contracts to improve enterprise quality goals while creating actionable deliverables to increase quality HEDIS STAR performance.• Partnership with ACO and UHC leadership teams to implement clinical support initiatives, leading to a 15% annual growth rate and a 54% boost in membership.• Data analysis and interpretation of member-level data to create multilayered targeting methodology for enterprise programs. • Monitored, reported, and analyzed KPIs pertaining to quality performance.

Aurora, Colorado, United States

• Streamlined and improved operational processes, oversaw program strategy, and executed enhancements for the enterprise quality ratings. • Created and implemented a strategic plan for managing payer partners and supplemental data submissions for 14 primary care clinics in the Denver metro area.• Managed value-based care initiatives to improve patient outcomes and optimize clinic performance, resulting in a 300% year-over-year payer contract increase. • Developed and managed Tableau dashboards for executive leadership to highlight clinical performance in CPC+ programs.• Risk adjustment subject-matter expert and HCC (Hierarchical Condition Category) educator for PCPs and specialists. • Program manager for AgileMD clinical pathways software with multiple service lines resulting in over 20 unique pathways.

Aurora, Colorado

• Managed expectations with multiple stakeholders in case management while implementing process improvement initiatives. • Collaborated with financial counseling, insurance verification, and revenue cycle teams to ensure proper patient billing. • Created and analyzed financial data, identifying outliers and high utilizers of inpatient hospitalizations for executive leadership.• Defined and implemented processes and procedures for durable medical equipment ordering within inpatient and ambulatory care space.

Greenbush, Minnesota, United States

• Assisted C-Suite executives and supported site presidents and lenders across seven locations.• Prepared financial reporting, accurate documentation, and analysis of high-risk loan listings for executive management and the Board of Directors. • Coordinated funding of millions of dollars in participation loans and jumbo CDs for bank liquidity. • Analyzed Loan Loss Reserve funding forecasting.• Established customer service tracking and data collection process for customer satisfaction.• Created and led a customer service training program and first aid safety training for 120+ staff members.

Greenbush, Minnesota, United States

Greenbush, Minnesota, United States

Minneapolis, Minnesota, United States

Worked with clients to establish ecommerce and payment gateway for online store and website. Provided exceptional customer service and reliability to ensure all client needs were met.

Master Of Science - Ms, Organizational Leadership

Specializing in Strategic Innovation and Change Management

Bachelor'S Degree, Health/Health Care Administration/Management

Associate'S Degree, Digital Communication And Media/Multimedia

General, Biology/Biological Sciences, General

Activities and Societies: Alpha Gamma Delta Sorority