Nick Demartin, Pmp Email & Phone Number

New York, New York, United States

New York City Metropolitan Area

Achieved 29% profit growth through tech product value redefinition and bundle restructuring.● Consolidated product suite, decommissioning three products to prioritize higher-value offerings.● Launched a new global product, targeting monthly revenue of $1.4M

Greater New York City Area

My team designs, develops, and deploys solutions that optimize human capital processes and enable the firm to recruit and support our staff. We do this in a number of ways, including:• Partnering closely with senior leaders across the firm to understand business needs• Building, prioritizing, and explaining product roadmaps to our stakeholders• Ideating product improvements and specifying technical requirements• Collaborating closely with our talented development teams to build, test, document, and deploy new products and features• Support our users post-launchAs members of the Analytics and Products team, we also strive to build product features in a way that allows the collection of useful data from our systems while aligning with cybersecurity best practices and compliance. By making the right data available to the right people, our team enables the firm to make better human capital decisions.

Greater New York City Area

In this role, my focus was on project management, process improvement, and operational support• Improved user experience via projects such as firmwide upgrade to Windows 10, IT self-service initiatives, and automation of common and/or human error-susceptible IT requests• Provided operational support for users of my team's technology• Meticulously documented my team's processes for future automation projects

Hudson Valley, Ny

Technology-forward hops farm using computers, instead of people, to answer the question, "How can we utilize new technology to improve farming practices for the world's most wasteful crop?"

Westport, Ct

In this project-centered technology support team role, I focused on continuously improving my team's productivity through a feedback loop of setting goals, building process 'machines', and measuring outcomes.• Created and executed a project plan to merge two department support teams for an improved end-user experience and economy of scale benefits• Increased overall support team efficiency through process improvement, common task automation, and the introduction of new employee self-service tools• Evaluated knowledge/skill gaps within my teams, then built out a certification program to help train new employees for an on-call rotation to support critical processes• Managed business-critical technology systems vital to the firm’s operations

Woodbury, Ny

Clever Devices creates products that help public transportation providers operate more efficiently, reduce costs, and deliver the services that meet their riders' needs. As a Project Engineer, my role was to partner with our prospective customers to understand their needs, create an RFP response proposal for with product implementations to serve their businesses, and ultimately execute on approved plans.In addition to integrating myself within our customers' workflows, I achieved this by working hand-in-hand with developers to develop and test new features within agreed-upon timelines, evaluate new solutions both in-house and with customers, and present new features to customers, all while trying to drive new business.Some highlights of my time in this role were:• Launched SmartYard, a new product that allows users to locate vehicles, schedule maintenance, and run performance and inventory reports from an intuitive, user-friendly display • Led four highly successful product deployments from ideation to deployment for transit agencies across North America• Designed and conducted comprehensive system acceptance tests to validate performance of customer products prior to project close

Woodbury, Ny

Ran and promoted CleverCert, a first-of-its-kind evaluation of all CAN communication between components on heavy vehicle networks for the purpose of certification based on SAE protocol conformance and proper function of the Automatic Vehicle Monitoring system.

Fair Lawn, Nj

In this internship, I partnered with an electrical engineer to improve the efficiency of the Oreo cookie production line, and build test production lines for 'pilot' runs of new product concepts.