Nicole Rivera, Bsn, Rn, Hwnc-Bc, Ch Email & Phone Number

Atlanta, Ga, Us

Tucker, Georgia, United States

- Board-Certified Holistic Nurse (AHNCC)- Board-Certified Health & Wellness Nurse Coach (AHNCC)- Reiki Master & Energy Therapist

- Subject Matter Expert – Inpatient Denials and Appeals- Review inpatient admissions for medical necessity (utilization review)- Staff and provider education and training - Led the staff transition from InterQual to MCG criteria system (conducted training sessions, created job aides, acted as a live resource)- Coach staff and act a resource for process improvement- Conduct in-services for staff education and quality improvement- Create instructional materials for staff (job aides, reference guides, templates, etc.)

Greater Atlanta Area

- Inpatient medical necessity review, care planning, and discharge planning- Created instructional materials for staff (job aides, templates, etc.) - Preceptor for new staff- Assisted management with research projects necessary for job flow improvement- Coordinated interdisciplinary care

Greater Atlanta Area

- Onsite inpatient utilization review (Gwinnett Medical Center), discharge planning, and transition of care - Preceptor for new team members- Created instructional materials for staff (job aides, templates, etc.)

Greater Atlanta Area

- Cared for acute neurologically impaired patients - Cared for patients with acute behavioral health needs (alcohol withdrawal, overdose, suicidal ideation, substance abuse, etc.)- Critical thinking, balance of autonomy and teamwork, multitasking, and attention to detail required- Co-chair, Recruitment & Retention Committee (unit-based)- Chart auditor for hospital-wide Central Line Infection (CLABSI) Committee

• Supervision and collaboration of care with Nurses and Nurse Technicians• Planning of patient admissions and transfers• Continuous assessment of patient status and effects of medical & nursing interventions• Planning, implementation, and evaluation of appropriate nursing care• Patient education• Interdepartmental coordination of necessary consults and referrals

• Clinical patient care including assessment of patient condition and initiation of appropriate interventions• Continuous evaluation of patient condition and effects of medical & nursing care• Chronic disease management and care• Patient education• Interdepartmental coordination of necessary consults and referrals• Supervision and collaboration of care with Nurse Technicians

• Oversee & support the daily operation of a busy orthopaedic trauma practice to include:• Optimizing clinical function by ensuring efficient flow of the patient visit• Coordination of services for patients (surgeries, diagnostic testing, therapy, etc.)• Phone triage and assessment of patients (surgical and non-operative orthopedic injury patients)• Pain & medication management• Administrative duties (processing medical records, obtaining prior authorizations, etc.)• Collaborate with insurance and case management professionals to optimize patient care• Assisting the physicians & orthopedic technicians as needed

Greater Detroit Area

• Clinical quality improvement coordinator• OSHA compliance officer (compiled OSHA required plans, held staff training, ensured facility compliantwith OSHA regulations)• Initiated routine quality control measures for clinical equipment & procedures• Created, enacted, and maintained skills competency assessments for Medical Assistants• Supervision, skills training, and clinical education of Medical Assistants• Initiated process for Joint Commission accreditation• UDS compliance improvement & reporting• HEDIS measures improvement• Patient triage (phone & in-office) and Prescription refills• Patient education & counseling• Case management & referrals to community resources• Vaccine management & administration• Coordination, administration, and staffing of seasonal Flu Clinic

Ann Arbor, Mi

• Removal of femoral sheaths & monitoring for hemostasis post-cardiac procedure• Direct patient care (including blood sampling, EKGs, and basic ADL assistance)

Kalamazoo, Michigan Area

• Assisted residents with activities of daily living• Assisted nurses in monitoring patient conditions, enforcing nursing care plans, and basic clinical care• Cooperate with other health care team members to provide optimal patient care

Kalamazoo, Michigan Area

• Provide care to a range of patients with a variety of needs including basic clinical care, mental healthmonitoring, physical therapy, and activities of daily living assistance• Troubleshoot barriers to providing care in a home environment• Communicate effectively with collaborative healthcare team members

Kalamazoo, Michigan Area

• Assist a wide spectrum of patients with needs including mental health monitoring, physicalrehabilitation, activities of daily living assistance• Basic clinical care• Communicate effectively with collaborative healthcare team members

Kalamazoo, Michigan Area

• Provide direct patient care by assisting residents with activities of daily living• Collaborate with nurses in monitoring patient conditions and implementing nursing care

Bachelor'S Of Science, Nursing

Cum Laude 2nd Career B.S.N. Program (accelerated)

Bachelor'S Of Science, Interdisciplinary Health Services

Activities and Societies: Zeta Phi Beta Sorority Inc., Tau Delta Chapter; Honor Students AssociationMinor in Substance Abuse Services