Novella-Dorothy S. Email and Phone Number

• Led the development of a project dashboard for enterprise visibility, resource management, and portfolio prioritization. • Delivered 33 B2B projects in 2023, managing all project phases. • Coordinated with offshore stakeholders, removing roadblocks and driving DevOps team performance. • Partnered with PMO and led project prioritization, estimation, and standardized processes to drive organizational change. • Initiated Change Management Process and Portfolio grooming process adapted by PMO.

• Collaborated with teams to research and translate project requirements into Confluence, Jira epics, and user stories. • Supported Scrum ceremonies, including backlog grooming, sprint planning, and retrospectives. • Managed large-scale IT implementations from planning, and quality control through release management. • Administered performance appraisals and set goals for direct reports ensuring the use of OPA. • Led weekly calibration sessions with Information technology managers breaking down requirements into executable plans, prioritization, and resource leveling resulting in increased efficiency and decreased go-to-market time.

• Cultivated strategic partnerships with executives and facilitated quarterly business reviews improving collaboration and innovative planning increasing product penetration by 9% and 4% across 6-key metrics. • Fostered partnerships with OEM executives and teams, developing business cases, project planning, and execution to acceptance while leveraging strong communication skills to present technical information to non-technical staff and clients. • Conducted quarterly business reviews to ensure customer satisfaction and align program strategy with enterprise vision, with regular demonstrations of project progress and results ensuring transparency throughout all stages of development. • Mentored direct reports and successfully applied project management skills to evaluate project timelines, cost, and quality leading to a significant improvement in day-to-day business operations.

• Implemented process improvements to increase client service & operational efficiency.• Worked collaboratively across departments to enhance product penetration and boost consumer retention, resulting in an average 6% increase during my tenure.• Established performance goals, conducted annual reviews, and implemented performance counseling strategies.• Monitored & controlled expenses to ensure profitability targets were exceeded. • Oversaw and executed visual merchandising, operations & marketing. • Quality assurance observations & implemented process improvements. • Directed full-cycle recruiting process to meet staffing goals in multi-units.