Neal Britt Email and Phone Number
As the Senior Director of Network Engineering (Architecture) at Optum, I lead a global team of engineers and architects who design, implement, and support cloud and enterprise solutions for the healthcare industry. With over 17 years of experience in Engineering and Architecture, I have a proven track record of delivering innovative, scalable, and secure solutions that optimize performance, reliability, and cost-efficiency of networks and systems. My core competencies include cloud design and architecture leadership, data center migrations and architecture, virtualization architecture, storage architecture, datacenter architecture, system management and architecture, and security. I also have extensive industry experience in healthcare, financial, manufacturing, and transportation sectors. My mission is to empower my team and my organization to achieve their goals and vision through collaboration, communication, and continuous improvement. I am passionate about learning new technologies and best practices, and sharing my knowledge and insights with others.
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Senior Director Network Engineering (Architecture)Optum Feb 2023 - PresentNashville, Tn -
Senior Director Of Network EngineeringChange Healthcare Nov 2019 - Feb 2023Nashville, Tn -
Director Of Network Engineering And Interim Senior Director Of Platform ServicesChange Healthcare Dec 2017 - Nov 2019Nashville, Tn -
Systems ArchitectChildren'S Healthcare Of Atlanta Mar 2017 - Dec 2017Atlanta, Ga• Design and planning for various technology solutions including VLAN redesign strategies and micro segmentation• Responsible for Architecture of VMware and Active Directory• Continue “As Built” architectural design around UCS and UCS Director automation• Serve as a Tier 4 escalation point for datacenters• Serve as an escalation point for self-hosting platforms at CHOA (EPIC)• Plan Design and deploy Cisco ACI transitioning from Network Centric Mode to Application Centric Mode.• Design and layout Tennent architecture funneling down to Endpoint Groups and Endpoint Objects leveraging contracts for micro segmentation• Redesign dark fiber connectivity between sites• Actively participate in Cisco Call Manager redesign efforts as well as offline voice connectivity policies to mitigate downtime impact• Plan and organize system layout within multiple data centers while securing network connectivity• Work with project managers to ensure acquisitions receive the right attention and plan for onboarding• Design and oversee systems and network connectivity to acquired healthcare companies while ensuring security standards remain in tact• Evaluate products and write decision papers to obtain funding for large technology projects• Offer guidance for datacenter consolidation and actively participate in these efforts -
Director Of InfrastructureMckesson Apr 2016 - Mar 2017Alpharetta Ga• Manage 15 reports and 3 managers (28 contractors)• Oversee VMWARE, Storage, Network, Architects, and technical writers• Design and plan new infrastructure leveraging spine leaf topology and NSX micro segmentation for compliance and security• Responsible for work/life balance of employees to ensure that the culture remains positive• Contribute in senior leadership meetings to drive the business forward through ICARE methodologies -
Manager Of Center Of Excellence Support Implementation & Advanced SystemsMckesson Jun 2015 - Apr 2016Alpharetta Ga• Responsible for managing a team of 13 senior level engineers• Interim Network Manager assisting in building out the network center of excellence• Manager over Hosting Infrastructure (VMWARE, Storage, Data Centers, AD, DR, and Asset Management)• Budget and plan major hardware purchases as well as lead efforts to sell back unused hardware• Capacity management planning• Manage resources to ensure the right people are engaged in the right projects• Responsible for work/life balance of employees to ensure that the culture remains positive• Contribute in senior leadership meetings to drive the business forward through ICARE methodologies• Nominated for Tech Star 2 years in a row (Top 1% of technologists across all of McKesson globally) -
Systems ArchitectMckesson Jul 2014 - Jun 2015Alpharetta Ga• Responsible for Architecture of VMware and Active Directory• Design and produce run books for vsphere 5.5 environment and develop an implementation strategy• Design groundwork for new domain structures to include Federated domains and SAML authentication• Design a secure reliable network leveraging Nexus 5Ks 7Ks 1Kvs ASAs Netscalers and Palo Alto firewalls• Redesign DNS namespaces to alleviate dependencies on mckesson.com• Continue “As Built” architectural design around UCS and UCS Director automation• Serve as a Tier 4 escalation point for Remote Hosting Operations at McKesson• Serve as an escalation point for on premises customers self-hosting McKesson products• Nominated for Tech Star 2 years in a row (Top 1% of technologists across all of McKesson globally) -
Senior Vmware Engineer Team LeadMckesson May 2013 - Jun 2014Alpharetta Ga• Lead a team of 7 Sr. Systems Engineers• Lead Remote Hosting from an 89% uptime to 99.7% uptime in 12 months• Setup and install multiple UCS Chassis and prepare them for a multitenant vsphere environment• Design and build out VBLOCK solution in conjunction with VCE to develop a next gen platform to better serve McKessons customer base• Introduced Boot from SAN into the VMWARE environment• Setup and manage Nexus 1000V networking into virtual environment• Attend biweekly CAB meetings to discuss repercussions of change with Sr. Management• Responsible for approving Change Requests for engineers on my team and around McKesson• Responsible for maximizing uptime on approximately 800 ESX Hosts and nearly 11000 VM’s• Design and implement vsphere 5.1 • Develop migration strategy to stand down legacy v centers including 3.5 4.0 4.1 and 5.0 with zero downtime• Lead the implementation of Veeam Backup solutions leveraging data domain for replication to DR site• Implement VMWARE Log Insight for centralized system logging• Implement Splunk for physical server logging• Implement Vcenter Operations Manager (VCOPS) for reporting, custom dashboards, and metric gathering• Meet with other departments to ensure subscription ratio’s are healthy• Provide training to other vmware engineers to perform night time migrations from legacy vcenters to 5.1 with zero downtime• Work hand in hand with the storage team to manage space allocation and RDM structure/locations• Evaluate and recommend solutions for next generation hardware in the data center including Nexus, UCS, and EMC (Vblock solution)• Plan and implement a D.R. Solution• Trend utilization over time to accurately predict growth and optimize virtual machine resource configurations• Attend VMWORLD 2013 to bring back new solutions and network with other professionals around the world• Attend VMUG conferences to represent McKesson and share solutions with other businesses in the area -
Senior Systems Engineer VmwareTmx Finance May 2012 - Mar 2013• Manage multiple instances of Virtual Center• Manage Vcloud Director (Design and implement 5.1 solution, migrate from 1.5)• Construct and manage VMWARE View• Manage EMC, Infotrend, and Equalogic SANS• Support and Manage primary and DR data center• Design and implement a new financial system (Design and build Redhat 7 Oracle 11g and JBOSS)• Work with Network team to assist with design and routing of the Title Max LAN• Manage AD Scheme for approximately 3000 users
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I.T. Manager/Lead EngineerJacada Apr 2011 - Apr 2012• Manage U.S. Operations in a global corporation• Hands-on responsibilities for primary production data center consisting of 37 physical servers and 28 virtual servers running Windows 2003/2008 on HP hardware; management of Active Directory in a tree of domains• Management of Exchange 2007 environment (Message Tracking, Distribution Groups, updates, and Spam filtering); migrate from Barracuda Spam filter to Postini• Manage production VMWARE virtualized server farm including ESX with VMotion and virtual networking• Manage LeftHand NSM and Netapp SAN’s Setup volumes and monitor RAID 10 striped across three separate SANS (Active Passive setup) Place Lefthand in maintenance mode change active nodes and rebuild Arrays as necessary• Perform daily security audits.• Manage HA clustered Checkpoint Firewalls• Manage Salesforce.com and partial migration to Zendesk for less expensive agent licenses. (Use custom API to pull data and reports into Zendesk)• Escalated PC support for users in the U.S., Germany, United Kingdom, and Israel; work with customer I.T. departments to ensure security with Jacada’s product• Evaluate software and hardware to suggest new technologies to upper management -
Network AdministratorNational Envelope Feb 2010 - Jan 2011• Oversight of southeast data center environment with hands-on responsibility of 40+ Windows 2003/2008 servers running on HP and Dell Hardware; monitoring of overall landscape for performance and functionality; Active Directory management• Rebuild and construct clustered Exchange environment (front and back end) to serve approximately 1000 users • Manage NetApp SAN (Carve LUNS and monitor volume snapshots); setup and monitor MSA 1000 (Modular Smart Array) SAN storage space.• Monitor network performance including MPLS and T-1 circuits.• Manage Salesforce.com reports profiles roles and licensing; setup Salesforce Outlook integration• Perform daily security audits• Work with application developers to define security groups for use of their custom applications• AS400 Hardware management• Cisco 2811 and 3825 router configurations (setup and update); escalated PC & Toshiba phone system configurations support -
Systems EngineerNorfolk Southern Jan 2009 - Jan 2010• Responsible for administrating and supporting 60 servers in VMWARE ESX Server environment (provision persistent and non-persistent VM’s to be brokered to VDI environment)• Citrix Xen Desktop (Setup as DDC to broker VMware desktops to users). Citrix Xen App (hand select applications to stream to the VDI environment provision test and maintain)• AppSense (Setup AppSense to manage terminal services profiles.)• Active Directory management• IIS (setup web server to automate tasks via VB Script and Batch• Test Desktone products against Citrix for brokering in public cloud (Elected to go with Citrix)• Altiris Management Server (Create RIP packages to push out to HP T-5160 thin clients)• Write batch files and VB scripts to more efficiently manage task operations• Leverage Microsoft Project to document VDI project status and meet deadlines• HP and Neoware thin client management inside and out of VDI environment (Place in kiosk mode to fully leverage VDI) -
Network AdministratorUniversal Blanchers-Seabrook Ingredients/An Olam Group Company Sep 2007 - Dec 2008• Windows Server 2003/2008 administration and ancillary server environments (Exchange, Citrix File sharing, FTP, Print, Antivirus, Blackberry, host monitor etc.). Active Directory construction and maintenance• VMWARE ESX and ESXi server setup and maintenance; leveraged VMWARE converter to convert physical servers to virtual machines• Citrix MetaFrame 3.0 (Presentation Server) administration Setup published desktops and published apps. Remotely support users by way of Citrix Shadow Session. Citrix ICA Client 9.230 and 10.0.1.6• Sonic Wall configuration (1260 and TZ-190’s)• 802.11N wireless networking• Avaya phone system design and management -
Tier 2 Technical SupportCbeyond Oct 2006 - Feb 2007• Configured custom network solutions for customers based on their infrastructure• Cisco Router configurations (LAN/WAN Voice and Data port forwarding, NAT, Route statements)• DNS management (A records, MX records, and PTR’s and pointing of name servers)• Troubleshoot T-1 circuits • Web Hosting Support• Secure backup and file sharing• VPN setup and maintenance -
Electrician/Low Voltage SpecialistR.D. Britt Electric Feb 1994 - Oct 2004Tucker Ga• New commercial and industrial wiring up to 600 volts; manage a crew of usually 3 to 5 technicians to ensure that all jobs are complete on time and on budget. • Allen Bradley Control wiring; new residential low voltage wiring including telephone and 10 base T networks; setup and installation of low voltage security and fire alarm systems (Convergint and Simplex)• Setup and installation of Nortel networks PBX systems.• Maintained office computers and file sharing server; migration from NT Server to Server 2000 then to Server 2003• Performed various backup procedures including VERITAS tape backups, and full backups to external hard drives
Neal Britt Education Details
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Network Communications
Frequently Asked Questions about Neal Britt
What company does Neal Britt work for?
Neal Britt works for Optum
What is Neal Britt's role at the current company?
Neal Britt's current role is Senior Director Network Engineering (Architecture) @ Optum | Leading with Empathy.
What schools did Neal Britt attend?
Neal Britt attended Devry University, Truett-Mcconnell College.
Who are Neal Britt's colleagues?
Neal Britt's colleagues are Jennifer Tobey, Joel Taganac, Tina Anderson, Preetham Kumar, James Mario, Victoria Ngialah, Vishnu Priya Mukka.
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