Neal Stephen

Neal Stephen Email and Phone Number

CIO | CIO Advisory | IT Process & Governance | Program Remediation @
Neal Stephen's Location
Greater Philadelphia, United States, United States
Neal Stephen's Contact Details

Neal Stephen personal email

About Neal Stephen

I have been an entrepreneur, consulting partner, and technology & operations executive. I have worked and consulted with BAC, Wells Fargo, TD Bank (US), and several other organizations. This work has included M&A, E2E process optimization, digital transformation, platform delivery, legacy system migration, and agile adoption.

Neal Stephen's Current Company Details
NCAC Consulting, LLC

Ncac Consulting, Llc

CIO | CIO Advisory | IT Process & Governance | Program Remediation
Neal Stephen Work Experience Details
  • Ncac Consulting, Llc
    Owner
    Ncac Consulting, Llc Aug 2022 - Present
    Independent consulting focused on IT process, governance, and program remediation. Interim and fractional Chief Information Officer (CIO) support is available. Selected engagements include: • West Coast regional bank: Performance management, technology organization review, and vendor management support. • California startup: Business case development, business plan, and term sheet support.• Large financial services firm: Enterprise transformation portfolio, program, and project methodology development and integration.
  • Td
    Cio | Head Of Auto, Commercial And Small Business Technology
    Td Nov 2020 - Jul 2022
    Toronto, Ontario, Ca
    Assumed responsibility to create and drive a market winning technology strategy while completing the implementation of our nCino and Salesforce deployments as well as our move off of Libor based loans. We will also be transforming the US Technology organization into a product/platform operating model built on a Scaled Agile framework. Since joining the team our accomplishments include:• Delivering the Paycheck Protection Program (PPP) on the Salesforce platform in three weeks• Completing the last phase of our Small Business migration to the nCino platform• Reducing Technology risk findings by 80% in the first 90 days of assuming responsibility for the area• Driving currency and technical debt efforts across the portfolio
  • Td
    Cio | Head Of Retail Banking Technology
    Td Jun 2016 - Oct 2020
    Toronto, Ontario, Ca
    Recruited to 'fix' and deliver several critical projects and to develop and drive the retail technology strategy. The responsibilities included a portfolio spanning 250 applications, 300+ global FTE, and a ~$400M+ annual budget. I was held accountable for all product and channel interactions and product development for deposit products and services as well as mortgage, home equity, personal loans, credit cards, auto lending/flooring and wealth management across front, middle, and back offices. The team's accomplishments include:• Developing the first retail banking technology strategy, target operating model and delivery roadmap. • Being the earliest and most successful adopters to-date of Scrum of Scrums Agile in the TD in the U.S.• Deploying an integrated custom digital self-service collections ecosystem in less than 100 days.• Delivering California Privacy in a five-month window.• Implementing a cloud-based mortgage & Home Equity Line of Credit (HELOC) digital sales and service platform (Roostify) which has reduced average loan turn time by 12 days. • Reduced time to market for deposit products by 50%.• Bringing the Systematics Core current, reducing customization by 70% and ongoing upgrade costs by 75%• Retiring 59 systems, averaging 12 – 15 annually by delivering four transformational enterprise platforms.
  • Bank Of America
    Business Technology Executive - Mortgage
    Bank Of America Oct 2008 - May 2016
    Charlotte, Nc, Us
    Mortgage Fulfillment TransformationServed a team in the successful replacement of a custom mortgage origination environment with a modified package. This effort was one of the largest programs in the bank, supporting over 10,000 users. When the application went into production our JD Power ranking, after 60 days, went from 11 to 1. Reduced average fulfillment time by 30% and cost by 40%+. Mortgage Technology StrategyManaged the development of the end-to-end technology strategy for the mortgage business during the financial crisisMortgage Servicing TechnologyServed a team of ~1,000 (US and India) in the support of over 55,000 users (peak) .- Implemented regulatory requirements in 60 - 90 day cycles at the height of the mortgage crisis- Worked with regulators to address concerns over aspects of both the 'good' and 'bad' Bank- Employee Engagement Champion for 3,000+ technology team members- Participant in the Executive Advanced Development ProgramLegacy Asset Servicing TechnologyLed several teams in stabilizing and enhancing systems the technology associated with mortgage foreclosure, bankruptcy, short sale, deed-in-lieu and REO management during the height of the financial crisis. Drove the successful (zero defects) 90 day technology transformation associated with OCC and FTC Consent DecreesInstitutional Mortgage Service TechnologyLed team of ~ 250 (US and India) in maintaining and enhancing the technology associated with the correspondent, warehouse and wholesale mortgage lending operations generating $20 - $30 Billion a month in mortgage and HELOC loan production. Risk Control Officer for Mortgage Sales and Fulfillment Technology
  • Bank Of America
    Executive Vice President Application Development
    Bank Of America Nov 2005 - Oct 2008
    Charlotte, Nc, Us
    Executive Vice President, Application DevelopmentLead team of 150 + (US and India) in maintaining and enhancing the technology associated with the correspondent lending channel (50% of mortgage production ~ $ 15bb per month). Executive Vice President, Business Transformation GroupResponsible for leading enterprise initiative teams
  • Jmn Associates
    Director, Technology Integration
    Jmn Associates Jun 2002 - Nov 2005
    Director of Technology SolutionsCo-founder and co-owner of a venture capital funded boutique consulting firm. Selected clients included Wells Fargo Home Mortgage, Wells Fargo Small Business, American Savings Bank (Hawaii), Freddie Mac and Countrywide Home Loans.
  • Accenture
    Managing Partner
    Accenture Mar 1994 - Jun 2002
    Dublin 2, Ie
    Partner (1999 – 2002)Senior Manager (1994 – 1998)Led Advanced Technology Practice and the Financial Services Technology Practice in the Western U.S.

Neal Stephen Skills

It Strategy Management Consulting Program Management Executive Management Business Process Improvement Business Transformation Leadership Risk Management Banking Strategy Business Analysis Process Improvement Enterprise Software Financial Services Portfolio Management Project Portfolio Management Strategic Planning Vendor Management Acquisition Integration Change Management Mortgage Banking Crm Integration Mortgage Lending Mergers And Acquisitions Mergers Consumer Lending Talent Management Software Project Management Consulting Large Scale Projects Mortgage Servicing Project Management Pmo Cio Advisory Services International Project Management Customer Relationship Management

Neal Stephen Education Details

  • Harvard University
    Harvard University
    Business
  • University Of Virginia Darden School Of Business
    University Of Virginia Darden School Of Business
    Computer And Information Sciences And Support Services
  • California State Polytechnic University-Pomona
    California State Polytechnic University-Pomona
    Behavioral Sciences

Frequently Asked Questions about Neal Stephen

What company does Neal Stephen work for?

Neal Stephen works for Ncac Consulting, Llc

What is Neal Stephen's role at the current company?

Neal Stephen's current role is CIO | CIO Advisory | IT Process & Governance | Program Remediation.

What is Neal Stephen's email address?

Neal Stephen's email address is ne****@****hoo.com

What schools did Neal Stephen attend?

Neal Stephen attended Harvard University, University Of Virginia Darden School Of Business, California State Polytechnic University-Pomona.

What are some of Neal Stephen's interests?

Neal Stephen has interest in Civil Rights And Social Action, Education, Environment, Human Rights, Arts And Culture.

What skills is Neal Stephen known for?

Neal Stephen has skills like It Strategy, Management Consulting, Program Management, Executive Management, Business Process Improvement, Business Transformation, Leadership, Risk Management, Banking, Strategy, Business Analysis, Process Improvement.

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