Neal Wright, Mba, Cissp, Chcio

Neal Wright, Mba, Cissp, Chcio Email and Phone Number

Deputy Chief Information Officer @ Dell Medical School at the University of Texas at Austin
Austin, TX, US
Neal Wright, Mba, Cissp, Chcio's Location
Austin, Texas, United States, United States
Neal Wright, Mba, Cissp, Chcio's Contact Details

Neal Wright, Mba, Cissp, Chcio work email

Neal Wright, Mba, Cissp, Chcio personal email

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About Neal Wright, Mba, Cissp, Chcio

An innovative Healthcare IT Leader, driven by a passion for supporting community-based healthcare organizations. My leadership style is transparency and inclusiveness, and my leadership focus is leader development and teambuilding.

Neal Wright, Mba, Cissp, Chcio's Current Company Details
Dell Medical School at the University of Texas at Austin

Dell Medical School At The University Of Texas At Austin

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Deputy Chief Information Officer
Austin, TX, US
Neal Wright, Mba, Cissp, Chcio Work Experience Details
  • Dell Medical School At The University Of Texas At Austin
    Deputy Chief Information Officer
    Dell Medical School At The University Of Texas At Austin
    Austin, Tx, Us
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  • Dell Medical School At The University Of Texas At Austin
    Executive Director Of Strategic Initiatives & Deputy Ciso
    Dell Medical School At The University Of Texas At Austin Jul 2024 - Present
    Austin, Tx, Us
    Leading the strategic initiatives to build The University of Texas Medical Center with the Dell Medical School. Hospital to open by 2030.
    View
  • Salem Health
    Cto/Ciso
    Salem Health Oct 2018 - Jul 2024
    Salem, Oregon, Us
    • Responsible for Infrastructure, Epic delivery, Information Security, and IT Business Operations including finances, architecture, project management and procurement. • Opened two COVID vaccine clinics and a mobile vaccine clinic, collaborating with the state, county and Nat'l Guard.• With the CISO responsibilities, implemented a defense in depth approach to cyber security.
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  • On Lok Health
    Chief Information Officer
    On Lok Health Aug 2015 - Sep 2018
    San Francisco, California, Us
    • Successfully connected NextGen EHR with Epic Community Connect and Cerner Health Information Exchange platforms to replace lengthy phone calls and cumbersome faxes, allowing physicians to access patient records and improve patient outcomes. • Upon joining On Lok, physicians and clinic staff complained of frequent EHR system failures, causing frustration, delays in access to critical information, and forcing physicians to re-enter notes and orders. I led our team in migrating the EHR from out-dated Terminal Servers to the Citrix XenApp platform, improving application performance, eliminating system failures, and building confidence in the EHR. • Successfully migrated NextGen EHR from ICD-9 to ICD-10 with supportive conversion tools to assist physicians with specificity requirements. When physicians struggled with navigating the new IMO tool for selecting ICD-10 codes, I worked closely with Intelligent Medical Objects to improve the design of the tool, reducing physician frustration and time spent documenting patient conditions. • Applied targeted algorithms with machine-learning application to improve accuracy of diagnostic coding and to identify missed diagnostic codes. • Empower leadership with strategic information through interactive reporting tools and dashboards using Microsoft SSRS, SSAS, and PowerBI. Established weekly alerts to identify costly incidents, enabling clinic management to direct cost-effective solutions. • Establish fully-redundant and geo-diverse systems for business continuity. Successfully tested fail-over of all systems to mitigate risks of environment catastrophes. • Designed and implemented a five-tier cyber security architecture to secure HIPAA-protected PHI. Successfully mitigated a ransomware attack in real-time with alerts and quick response, which reduced the impact from total shutdown to the recovery of a few megabytes of data on a single server.
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  • San Francisco Symphony
    Chief Information Officer
    San Francisco Symphony Sep 2012 - Aug 2015
    San Francisco, California, Us
    • In first month on the job, addressed and eliminated systems failures of ecommerce system during large sale events by moving system to virtual platform, increasing system resources and optimizing SQL to allow higher throughput and faster response times. This immediately increased sales and customer satisfaction.• Designed and implemented the Symphony’s first Business Continuity Plan using current technology to accomplish a four-hour Recovery Time Objective with a 24-hour Recovery Point Objective in the case of a complete system outage. Use of cloud-based virtualization and daily synchronization and a regular testing schedule guaranties entire staff will have access to system from personal computing systems at home or alternate office locations. • Migrated systems to cloud platforms to reduce on prem support needs, including data backup (Quorum), online collaboration (Lync), Board portal (Igloo), Retail POS (planned August), Exchange (planned September), document storage (planned December).• Reduced technology operating budget by migrating hardware to a virtual platform, eliminating wasteful software spending, renegotiating renewals, and reviewing/bidding outsourced service contracts. • Refocused IT Department away from hardware systems support to application development and support by outsourcing basic support and focusing internal staff on the application usage needs of the organization.
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  • St. David'S Healthcare
    It Director
    St. David'S Healthcare Jun 2011 - Sep 2012
    Austin, Texas, Us
    • Designed and proposed the creation of new IT Department to meet the needs of 30 physician offices which were previously without technical support. New department and budget approved by HCA’s corporate office in Nashville, TN. Procured office space and hired new team. • Improved physician satisfaction by centralizing support of four different EMR platforms, four PACS systems, and dozens of clinical systems with a 15-minute response for critical issues. Established technology audit and rounding procedures to proactively identify and address issues. • Improved physician compliance with 24-hour interpretation requirement by designing a secure remote access to Horizon imaging system from physician offices. One of many relationship-building exercises to improve relationship between physicians and hospitals.
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  • St. David'S Healthcare
    It Manager
    St. David'S Healthcare Mar 2008 - Jun 2011
    Austin, Texas, Us
    • Achieved Meaningful Use Stage 1 with CPOE, electronic discharge instructions, eRX with drug-drug/drug-allergy interactions, and other requirements. Worked with Emergency Department to provide electronic media to patients for discharge information.• Improved patient satisfaction and increased revenue by opening eight cardiovascular imaging centers using McKesson Horizon. Extended WAN and incorporated new offices into hospital systems. Designed workflow between imaging centers and adjacent physician offices to allow physicians to work in both offices without technology barriers. • Increased global market presence with video conferencing of live procedures to physicians in three countries and dozens of domestic locations. Designed fully interactive viewing room with 4x8 matrix display wall and full video conferencing abilities. Managed the delivery and configuration of video conferencing systems at all remote locations, including European countries. • Improved nurse relationships with highest customer satisfaction and employee engagement scores in the HCA division, using Studer’s Method for excellence in healthcare. IT technician was first person from IT Department in company’s history to be named Employee of the Month by hospital executives. • Designed, implemented and maintained video conferencing at 6 hospitals and two executive offices to improve access and reduce travel time between sites. Collaborated with other hospitals’ IT Departments on training and support.
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  • Lifelong Medical Care
    It Director
    Lifelong Medical Care Sep 2003 - Feb 2007
    Berkeley, Ca, Us
    • Improved patient outcomes and RX fill rate by deploying Alameda County’s first mobile ePrescribing system with Allscripts, including integrated formularies and drug-drug interactions. Worked with physician leadership to pilot system at one clinic, then deploy to all 8 clinics. Educated local pharmacies on use of system to receive and fill scripts. • Improved physician engagement by chairing committee on EMR selection and health information exchange systems. Lead clinical initiatives and strategic planning with community healthcare network, including six other community clinic systems. • Improved reliability of infrastructure by replacing WAN infrastructure with new Cisco routers on Fractional T1s. Improve patient satisfaction by replacing phone systems for eight clinics and one call center with distributed Toshiba PBX. • Improved nurse satisfaction by implementing company’s first helpdesk and establishing SLA for response time and professionalism.• Developed company’s first HIPAA documentation to ensure compliance with government regulations.
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  • Mission Yoga
    Owner
    Mission Yoga Feb 2001 - Feb 2007
    • Designed, built and opened San Francisco's largest yoga studio, and the third largest Hot Yoga studio in the world. This involved design, city permitting, construction management, contractor oversight and marketing/advertising.• Managed all staff and volunteers. Oversaw scheduling, staff performance, customer satisfaction, sales, accounting and financial planning. • Successfully sold business after six years. Today, business is still open after 14 years and has become a cultural center for San Francisco’s Mission District.
  • Earth Island
    It Director
    Earth Island 1998 - 2001
    • Improved access to fundraising data by migrating MS Access database to Raiser’s Edge constituency database. • Improved employee satisfaction by implementing company’s first helpdesk and establishing SLA for response time and professionalism.• Built company’s first enterprise Windows Domain and Server environment with Exchange and other business systems.
  • Aslan
    Senior Network Consultant
    Aslan 1996 - 1998
    Responsible for providing expertise on server infrastructure and networking for mid-size clients in the San Francisco Bay Area. Managed several projects to deploy server and expand/improve networks. Provided 24x365 support for clients.
  • Microsoft
    Senior Network Specialist
    Microsoft 1995 - 1996
    Redmond, Washington, Us
    Provided third tier phone support in network queue during original Windows 95 release.
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  • The University Of Texas At Austin
    3Rd Shift Manager Of Technical Support
    The University Of Texas At Austin 1994 - 1995
    Austin, Tx, Us
    Provided 3rd shift support for students at the university’s new Microcomputer Center with 60 networked Windows PCs and 40 Apple Macs.
    View

Neal Wright, Mba, Cissp, Chcio Skills

Leadership Team Building Information Technology Cisco Technologies Cross Functional Team Data Analysis Business Development Business Analysis Healthcare Team Leadership Process Improvement Ehr Strategic Planning Strategy Program Management Network Security Healthcare Information Technology Cross Functional Team Leadership Change Management Product Management Budgets Management Project Management Security

Neal Wright, Mba, Cissp, Chcio Education Details

  • Texas Mccombs School Of Business
    Texas Mccombs School Of Business
    Management
  • The University Of Texas At Austin
    The University Of Texas At Austin
    Physics

Frequently Asked Questions about Neal Wright, Mba, Cissp, Chcio

What company does Neal Wright, Mba, Cissp, Chcio work for?

Neal Wright, Mba, Cissp, Chcio works for Dell Medical School At The University Of Texas At Austin

What is Neal Wright, Mba, Cissp, Chcio's role at the current company?

Neal Wright, Mba, Cissp, Chcio's current role is Deputy Chief Information Officer.

What is Neal Wright, Mba, Cissp, Chcio's email address?

Neal Wright, Mba, Cissp, Chcio's email address is ne****@****lth.org

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What schools did Neal Wright, Mba, Cissp, Chcio attend?

Neal Wright, Mba, Cissp, Chcio attended Texas Mccombs School Of Business, The University Of Texas At Austin.

What are some of Neal Wright, Mba, Cissp, Chcio's interests?

Neal Wright, Mba, Cissp, Chcio has interest in Education.

What skills is Neal Wright, Mba, Cissp, Chcio known for?

Neal Wright, Mba, Cissp, Chcio has skills like Leadership, Team Building, Information Technology, Cisco Technologies, Cross Functional Team, Data Analysis, Business Development, Business Analysis, Healthcare, Team Leadership, Process Improvement, Ehr.

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