Neal Dimick work email
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Neal Dimick personal email
I'm currently pursuing a career in Information Technology and recently graduated from Year Up Boston. I have always taken an interest in computers and technology and what drives them and how they operate. I'm currently looking to pursue a career that will not only give me a hands on learning experience in IT, but also to gain exposure to valuable skills and knowledge that will help me on my journey to a successful career. I recently completed an internship at Tufts Medical Center in a desktop support role and learned quite a bit technically from a hardware and software standpoint, and how technology directly impacts overall production throughout a workplace. I'm eager to learn and open to learning various specialties in IT, but plan on specializing in either networking or information security more specifically. Thanks for reading and have a great day!Skills:Software: Microsoft Office (Word, Excel, Outlook and PowerPoint), EPIC, Remedy Ticketing System, Service Now Ticketing System
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Customer Service AssociateCvs Pharmacy Nov 2016 - Jan 2017 -
Information Systems TechnicianFranciscan Children'S Jun 2015 - Aug 201530 Warren St, Brighton, Ma 02135• Responded to calls throughout the day pertaining to a wide array of computer, network, and printer issues (Software Installs, Network Connectivity Issues, Password Resets, etc.) • Responsible for the set up and configuration of Desktops and Laptops running Windows 7 and XP • Worked to resolve issues as quickly as possible, creating and updating tickets for requests and incidents • Updated and created spreadsheets to keep track of new and old equipment -
Software AnalystPartners Healthcare Feb 2015 - Apr 2015800 Hunington Ave, Boston, Ma, 02115•Executes scripts for Epic software production testing •Enters tickets through ServiceNow, up to 20 a day •Trained to use Epic eCare system and Microsoft Test Manger •Largest Go Live execution of Epic systems as to date •Quickly learns new software functionality to be executed on the field •Creates tickets for mapping and configuration issues •Tests up to 40 work station devices in a day •Tests various specialized areas in the hospital •Adds peripherals to Microsoft Test Management scripts
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Customer Service AssociateCvs Health Jul 2014 - Feb 2015700 Atlantic Ave, Boston, Ma, 02111•Interacted with 50-100 customers every day•Managed inventory and maintained and built displays for store•Assist customers with product location and selection•Maintain a clean and welcoming work environment -
StudentYear Up Mar 2014 - Feb 201593 Summer St, Boston Ma, 02115•Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship•Enrolled in Information Technology track to prepare for Tier 1 technician or helpdesk role•Earning 18 credits towards a Bachelor’s Degree in business Management at Cambridge College•Relevant courses include: desktop support, IT helpdesk, computer networking, business writing, professional skills, software installation, and customer service •Earned The Strive To Succeed Award -
Desktop Support AnalystTufts Medical Center Jul 2014 - Jan 2015800 Washington St, Boston, Ma 02111•Responsible for 1st line desktop and laptop support (hardware and software)•Communicates directly with internal customers and provides timely status updates on incidents and requests•Creates and maintains related technical documentation thoroughly through Remedy Ticketing System, closing 5-10 tickets a day•Learned file systems and mapping in order to transfer data from users profiles when replacing faulty computers
Neal Dimick Skills
Neal Dimick Education Details
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Buisness Management
Frequently Asked Questions about Neal Dimick
What is Neal Dimick's role at the current company?
Neal Dimick's current role is Looking for a new opportunity.
What is Neal Dimick's email address?
Neal Dimick's email address is ne****@****ens.org
What schools did Neal Dimick attend?
Neal Dimick attended Cambridge College.
What are some of Neal Dimick's interests?
Neal Dimick has interest in Science And Technology.
What skills is Neal Dimick known for?
Neal Dimick has skills like Customer Service, Microsoft Office, Windows, Computer Hardware, Troubleshooting, Team Leadership, Networking, Editing, Teamwork, Microsoft Word, Powerpoint, Public Speaking.
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Neal Dimick
Minneapolis, Mn3yahoo.com, blackbox.co.uk, blackbox.co.uk -
Neal dimick
Canada -
1hudbayminerals.com
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