Neal Dimick

Neal Dimick Email and Phone Number

Looking for a new opportunity
Neal Dimick's Location
Greater Tampa Bay Area, United States
Neal Dimick's Contact Details

Neal Dimick work email

Neal Dimick personal email

n/a
About Neal Dimick

I'm currently pursuing a career in Information Technology and recently graduated from Year Up Boston. I have always taken an interest in computers and technology and what drives them and how they operate. I'm currently looking to pursue a career that will not only give me a hands on learning experience in IT, but also to gain exposure to valuable skills and knowledge that will help me on my journey to a successful career. I recently completed an internship at Tufts Medical Center in a desktop support role and learned quite a bit technically from a hardware and software standpoint, and how technology directly impacts overall production throughout a workplace. I'm eager to learn and open to learning various specialties in IT, but plan on specializing in either networking or information security more specifically. Thanks for reading and have a great day!Skills:Software: Microsoft Office (Word, Excel, Outlook and PowerPoint), EPIC, Remedy Ticketing System, Service Now Ticketing System

Neal Dimick's Current Company Details

Looking for a new opportunity
Neal Dimick Work Experience Details
  • Cvs Pharmacy
    Customer Service Associate
    Cvs Pharmacy Nov 2016 - Jan 2017
  • Franciscan Children'S
    Information Systems Technician
    Franciscan Children'S Jun 2015 - Aug 2015
    30 Warren St, Brighton, Ma 02135
    • Responded to calls throughout the day pertaining to a wide array of computer, network, and printer issues (Software Installs, Network Connectivity Issues, Password Resets, etc.) • Responsible for the set up and configuration of Desktops and Laptops running Windows 7 and XP • Worked to resolve issues as quickly as possible, creating and updating tickets for requests and incidents • Updated and created spreadsheets to keep track of new and old equipment
  • Partners Healthcare
    Software Analyst
    Partners Healthcare Feb 2015 - Apr 2015
    800 Hunington Ave, Boston, Ma, 02115
    •Executes scripts for Epic software production testing •Enters tickets through ServiceNow, up to 20 a day •Trained to use Epic eCare system and Microsoft Test Manger •Largest Go Live execution of Epic systems as to date •Quickly learns new software functionality to be executed on the field •Creates tickets for mapping and configuration issues •Tests up to 40 work station devices in a day •Tests various specialized areas in the hospital •Adds peripherals to Microsoft Test Management scripts
  • Cvs Health
    Customer Service Associate
    Cvs Health Jul 2014 - Feb 2015
    700 Atlantic Ave, Boston, Ma, 02111
    •Interacted with 50-100 customers every day•Managed inventory and maintained and built displays for store•Assist customers with product location and selection•Maintain a clean and welcoming work environment
  • Year Up
    Student
    Year Up Mar 2014 - Feb 2015
    93 Summer St, Boston Ma, 02115
    •Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship•Enrolled in Information Technology track to prepare for Tier 1 technician or helpdesk role•Earning 18 credits towards a Bachelor’s Degree in business Management at Cambridge College•Relevant courses include: desktop support, IT helpdesk, computer networking, business writing, professional skills, software installation, and customer service •Earned The Strive To Succeed Award
  • Tufts Medical Center
    Desktop Support Analyst
    Tufts Medical Center Jul 2014 - Jan 2015
    800 Washington St, Boston, Ma 02111
    •Responsible for 1st line desktop and laptop support (hardware and software)•Communicates directly with internal customers and provides timely status updates on incidents and requests•Creates and maintains related technical documentation thoroughly through Remedy Ticketing System, closing 5-10 tickets a day•Learned file systems and mapping in order to transfer data from users profiles when replacing faulty computers

Neal Dimick Skills

Customer Service Microsoft Office Windows Computer Hardware Troubleshooting Team Leadership Networking Editing Teamwork Microsoft Word Powerpoint Public Speaking Microsoft Excel Time Management Information Technology

Neal Dimick Education Details

Frequently Asked Questions about Neal Dimick

What is Neal Dimick's role at the current company?

Neal Dimick's current role is Looking for a new opportunity.

What is Neal Dimick's email address?

Neal Dimick's email address is ne****@****ens.org

What schools did Neal Dimick attend?

Neal Dimick attended Cambridge College.

What are some of Neal Dimick's interests?

Neal Dimick has interest in Science And Technology.

What skills is Neal Dimick known for?

Neal Dimick has skills like Customer Service, Microsoft Office, Windows, Computer Hardware, Troubleshooting, Team Leadership, Networking, Editing, Teamwork, Microsoft Word, Powerpoint, Public Speaking.

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