Neale Bateman Email & Phone Number

England, United Kingdom

West Sussex, England, United Kingdom

* Formerly Senior Account Manager at Encompass Digital Media, responsible for day-to-day management of the BBC World Service Distribution and Transmission Services contract* 40 years experience of Broadcast Operations and Radio Engineering (BBC / Merlin Communications / VT Group / Babcock International)* 25 years experience in UK commercial radio, both as technical consultant and freelance on-air presenter/producer (UKRD / Spirit FM)

London, United Kingdom

35+ years Operations and Service Management experience in Broadcast Engineering, Communications and Media Technology, including radio production, Studio and Control Room operations, channel management, network distribution and transmission systems.Experience and responsibilities include management of Network Operations Centres; high-power radio transmission (AM, FM and Digital); content delivery via satellite and IP distribution networks; international frequency management, scheduling… Show more 35+ years Operations and Service Management experience in Broadcast Engineering, Communications and Media Technology, including radio production, Studio and Control Room operations, channel management, network distribution and transmission systems.Experience and responsibilities include management of Network Operations Centres; high-power radio transmission (AM, FM and Digital); content delivery via satellite and IP distribution networks; international frequency management, scheduling and resource planning; supplier contract management and business continuity planning.Currently responsible for the day-to-day management of a well established and long term Distribution and Transmission Services contract with BBC World Service. Show less

Chichester, West Sussex, Uk

London, United Kingdom

Currently responsible for the commercial and relationship aspects of a major, long-term Transmission Services contract, having previously led multi-disciplinary operational teams and technical support specialists based in the UK and overseas. Overseeing the effective performance of people, processes and technology, and as a member of the Senior Management team, contributing to the strategic development of the Media Services business.As the Service Delivery and Senior Account Manager for… Show more Currently responsible for the commercial and relationship aspects of a major, long-term Transmission Services contract, having previously led multi-disciplinary operational teams and technical support specialists based in the UK and overseas. Overseeing the effective performance of people, processes and technology, and as a member of the Senior Management team, contributing to the strategic development of the Media Services business.As the Service Delivery and Senior Account Manager for a major international broadcaster, responsible for driving customer service excellence and continuous improvement, and delivering operational performance against service level agreements. Experienced in risk management, business continuity planning and critical systems integration. Show less

Responsible for the management and operational delivery of broadcast critical support services provided by the BBC World Service Network Operations and Media Management Centres, including financial control of departmental budgets and capital expenditure.Key result areas include monitoring and enhancing the quality of the service delivered by business critical systems and procedures, both internally and by suppliers; developing and implementing operational, technical and business… Show more Responsible for the management and operational delivery of broadcast critical support services provided by the BBC World Service Network Operations and Media Management Centres, including financial control of departmental budgets and capital expenditure.Key result areas include monitoring and enhancing the quality of the service delivered by business critical systems and procedures, both internally and by suppliers; developing and implementing operational, technical and business solutions; assessing the impact and merits of new projects and developments and driving the continuous service improvement plan.Line management of a team of highly skilled engineers, broadcast professionals and technical specialists, including training, coaching, appraisal and personal development plans.24/7 responsibility for leading the first and second line response to business critical incidents or faults, and escalating to senior managers in the customer and supply chain. Analyse competitive developments in the broadcast media industry in order to identify trends, opportunities and threats, and to recommend the best means of deploying new technologies. Show less

London, United Kingdom

London, United Kingdom