Neal Ginsberg Email & Phone Number

SAN matter expert for company sales, marketing, and manufacturing projects. Develop unique use cases for company product lines. Prepare and deliver dynamic technical sales presentations. Develop and deliver technical product training for sales and engineering teams. Responsible for a team that executes POC evaluations for customers. Provides coaching and sets performance goals for the team. Product troubleshooting and problem resolution . Support of an account manager and Tier 1 Business Developer directly as well as supporting Product Partnering for all major drive vendors. Work directly with various stakeholders within ATTO to drive revenue targets while balancing the voice of the customer and ATTO resources.• Sucessfully sold consecutive OEM solutions to NetApp’s Metrocluster Business Continuity solution, resulting in multi-million dollar programs running for several years of revenue.• Received NetApp 1TEAM Award for “For Execellence in Execution, Grace under Fire and Restoring Customer Confidence”• Provided technical ownership for certification testing for NetApp E-series storage arrays and ATTO products.• Created training for onboarding new Technical Specialists and Customer Engineers allowing them to more rapidly achieve success in their roles.• Work with Product Management as well as Engineering to prioritize customer driven feature requests and customer bugs.

Amherst, Ny

Handled Pre-Sales Support, Post Sales Support , as well as Managing Qualification and Design Activities integrating ATTO products for assigned OEM territory. Worked directly with both internal and external customers to define solutions that balances customers' needs and ATTO priorities. Managed and drove POCs from concept to Sale for assigned OEM customers. • Unseated incumbent vendors at several customers to switch over to ATTO Fibre Channel HBAs for multi-year, multi-million dollar sales.. • Sold Fibre Channel to SCSI/SAS bridges to several major tape library vendors to create lower cost Fibre Channel attached tape libraries.

Handled Pre-Sales Support, Post Sales Support , as well as Managing Qualification and Design Activities integrating ATTO products for assigned OEM territory. A key player in transitioning OEM customers from using competitors'​ products resulting in millions of dollars of revenue. Worked directly with both internal and external customers to define solutions that meets customers' needs while meeting business needs.

Performed Level 2 support for tech support escalations. Performed product qualification tests with OEM, reseller, and partner solutions and products. Executed benchmark tests to measure our products. Did failure analysis of bugs as related to customer issues and partnering activities. Created competitive analysis reports to measure our products and identify value points.

Provided post sales technical assistance to end user and channel customers. Analyzed customer needs and provide possible ATTO product solutions for sales people. Provided testing of customer configurations and duplicate reported issues. Issued RMA’s when necessary.

Aerospace, Aeronautical And Astronautical Engineering

Education record