Closed sales between buyers and ownersWorked closely with dealerships to complete salesResearched appropriate vehicles for buyers needsCreated listings for vehiclesCompleted pre-sale vehicle inspectionsPrepared vehicles for viewing

Assist MINI store in reaching and exceeding monthly sales goalsWork closely with customers prior, during and after purchase experienceProspect new customers on a daily basis via email, phone, mail, and in personMaintain Reynolds and Reynolds Customer Relationship Management (C.R.M.) softwareAssist BMW customers when resident sales team is occupiedDedication to delivering a unique and memorable customer expereince

Roadster Lead Generation Project:Generated sales opportunities by calling on prospective clientsQualified potential sales leads via Salesforce C.R.M. softwareTrained new Lead Generation employees on best practices and daily proceduresAssisted new supervisor in organizing and streamlining Lead Generation processSupported inside service representatives by gathering data on special projectsContinued to assist at Menlo Park store location and various events as sales and marketing representative

Assisted at Menlo Park store location- Promoted brand and product at various events- Closed and assisted in closing sales- Provided extraordinary customer service to current and potential owners- Learned and utilized Salesforce C.R.M. software

Built business customer relationships by completing requests for information to clients by issuing survey information, property photographs and architectural drawingsResearched and implemented company-wide cost savings to improve efficiency and decrease expensesMaintained information technology system by performing maintenance to network as needed, implementing and sustaining time keeping system, and preparing computer workstationsCreated working architectural drawing sets for retail clientsMaintained electronic file storage and back-up proceduresDesigned and maintained procedure manuals for electronic filing and distribution