Staff
China Southern Airlines Co. Ltd
Guangzhou, Guangdong, China
• Worked in a team to manage the catering service of thousands of flights, translated the menus allocated on hundreds of keynote domestic and international flights, and cooperated with around 50 service providers to track contracts regularly.• Collected and reviewed over 100 passengers’ comments on Skytrax.com. Contacted those having complained about the catering service and then reported their issues in time, to guarantee their requirements could be satisfied eventually.