Launched strategic design management consultancy - leapSTONE ltd - specialising in how organisations can use design and creativity to best effect.Neal was appointed as Design Associate on the UK Design Council's Designing Demand programme, mentoring small to medium enterprises to better understand how design can strategically improve their business. Fellow of the Royal Society of the Arts Manufactures and Commerce. Neal chaired the product, service and furniture panel of the… Show more Launched strategic design management consultancy - leapSTONE ltd - specialising in how organisations can use design and creativity to best effect.Neal was appointed as Design Associate on the UK Design Council's Designing Demand programme, mentoring small to medium enterprises to better understand how design can strategically improve their business. Fellow of the Royal Society of the Arts Manufactures and Commerce. Neal chaired the product, service and furniture panel of the prestigious Design Week Awards 2012.leapSTONE has worked with the following clients in various ways:worked with WWF-UK advising on design+innovation and how it can help them realise the goals of their Finance Lab initiative.member of Design Council's advisory board on Design for Patient Dignity project with NHS.advised DfT and project team members on design, design strategy and design management for the exciting multi-billion pound Intercity Express Programme, which is set to design and deliver the next generation of UK high-speed railway trains.advised the Design Council on their latest project with Department of Health, which aims to reduce violence and aggression in A+E by design. Neal featured on BBC Radio 4's “PM” programme talking about the project recently.supported the Global Design and Innovation team at InterContinental Hotels Group with design management and strategy work across various areas. IHG has several hotel brands and over 656,000 rooms in 100 countries.delivered innovative new thinking in the UK's primary care sector to two major GP practices through the NHS England / Design Council programme Innovation in Primary Care.supported Thames and Hudson - one of the world's leading illustrated publishers - with strategic design management to help them unlock new processes, ways of working and innovating.collaborated with Warwickshire County Council on best practice service design and innovation techniques to evolve services in the public realm. Show less

Headed up Design Management team at British Airways. Multi-disciplined design project management. Occasionally lectured on design case studies. Sat on advisory board to Brunel University MSc in Branding. Led redesign of new Club World cabin addressing key customer needs resulting in excellent feedback.

Running multi-disciplined design team, engaging and leading design projects and leading team through substantial change.

Led pioneering design of new Club World yin-yang cabin and with it the world's first fully flat bed in business class.

Consulted on refresh of longhaul economy cabin design.

Led redesign of new concept interiors for 225 train fleet. Project included new seating, toilets, new kitchen and restaurant car.