Neal Topf

Neal Topf Email and Phone Number

Customer Experience | Contact Center | Customer Care | Outsourcing | BPO | Nearshoring & Offshoring @ Callzilla - The Quality-First Contact Center
Neal Topf's Location
Miami-Fort Lauderdale Area, United States, United States
Neal Topf's Contact Details

Neal Topf personal email

n/a
About Neal Topf

Since 2005 I have led Callzilla, an outsourced contact center providing customer care and customer acquisition to top brands. Clients tap us to improve the customer experience, add channels such as live chat, gain market share among English and Spanish speakers, and more. Numerous examples are available at our website. If you are interested in our services or an industry peer, connect with me here or ring us at 855-CLL-ZLLA.Quick links* Sales: www.callzilla.net/contact-us* Jobs: www.callzilla.net/join-our-team* Vendors: www.callzilla.net/vendors

Neal Topf's Current Company Details
Callzilla - The Quality-First Contact Center

Callzilla - The Quality-First Contact Center

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Customer Experience | Contact Center | Customer Care | Outsourcing | BPO | Nearshoring & Offshoring
Neal Topf Work Experience Details
  • Callzilla - The Quality-First Contact Center
    President
    Callzilla - The Quality-First Contact Center Jun 2005 - Present
    Miramar, Florida, Us
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  • Callzilla - The Quality-First Contact Center
    President
    Callzilla - The Quality-First Contact Center Jul 2005 - Present
    Miramar, Florida, Us
    I lead Callzilla, an outsourced contact center with over a dozen industry awards for top quality and performance. Callzilla provides customer care and customer acquisition services via phone, email, live chat, automation, social media, and other channels. More: www.callzilla.net or 855-CLL-ZLLA.
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  • Call & Contact Center Expo Us
    Advisory Board Member
    Call & Contact Center Expo Us Jan 2024 - Present
    Las Vegas, Nv, Us
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  • Fireside Chats Without The Fires
    Co-Host And Co-Creator, Customer Experience (Cx) Podcast
    Fireside Chats Without The Fires Mar 2020 - Mar 2022
    Fireside Chats without the Fires is a podcast dedicated to all things customer experience (CX), customer care, call center, contact center, and BPO. Created together with Paul Catherall, the podcast discusses relevant topics within our industry with well-established thought leaders and practitioners.
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  • Teleperformance
    Vice President Of Business Development
    Teleperformance Jan 2004 - Jun 2005
    Paris, Île-De-France, Fr
    Teledatos where I was employed, was acquired by Teleperformance
    View
  • Verizon Enterprise Solutions
    Manager, International Services, Latin America
    Verizon Enterprise Solutions Mar 1998 - Aug 2001
    Basking Ridge, Nj, Us
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  • Wunderman
    International Coordinator
    Wunderman 1997 - 1998
    View

Neal Topf Skills

Lead Generation Call Centers Crm Outsourcing Leadership Marketing Strategy Telecommunications Strategic Partnerships Contact Centers Business Development Customer Acquisition Customer Service Latin America Customer Retention B2b Customer Relationship Management Customer Experience Management Business To Business Marketing Strategy Social Media Customer Satisfaction Sales Management Account Management Executive Management Iso 9001 Corporate Social Media Ivr Customer Engagement Entrepreneurship Business Process Outsourcing Team Management Negotiation Strategic Planning Team Leadership Business Strategy

Neal Topf Education Details

  • Hec Paris
    Hec Paris
    Business Adminstration
  • Ithaca College
    Ithaca College
    Poltical Science
  • Sidwell Friends School
    Sidwell Friends School
    High School

Frequently Asked Questions about Neal Topf

What company does Neal Topf work for?

Neal Topf works for Callzilla - The Quality-First Contact Center

What is Neal Topf's role at the current company?

Neal Topf's current role is Customer Experience | Contact Center | Customer Care | Outsourcing | BPO | Nearshoring & Offshoring.

What is Neal Topf's email address?

Neal Topf's email address is ne****@****nce.com

What schools did Neal Topf attend?

Neal Topf attended Hec Paris, Ithaca College, Sidwell Friends School.

What skills is Neal Topf known for?

Neal Topf has skills like Lead Generation, Call Centers, Crm, Outsourcing, Leadership, Marketing, Strategy, Telecommunications, Strategic Partnerships, Contact Centers, Business Development, Customer Acquisition.

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