Natalie Díaz Email & Phone Number

Atlanta, Ga, Us

Consulting and serving small to medium-sized businesses and non-profit organizations, including churches. Specialize in web design, graphic design, content creation, SEO, SEM, SMM, ORM, and lead generation.

-Conduct web consultations with potential clients to determine their BANT.-Occasionally make direct B2B digital marketing sales and sell upgrade packages.-Streamline digital marketing projects for our clients.-Create and manage our support ticket system and digital marketing pipelines.-Manage digital marketing team members both in office and VAs.-Ensure projects are completed on par, on time, and bring results.-Troubleshoot any difficulties that arise and effectively implement solutions.-Set up, optimize, and utilize Google Maps Listings to generate leads.-Design and optimize content in various CMSs and COSs.-Web Design, SEO, SEM, SMO, SMM, and execute digital marketing campaigns.-Design landing pages and ad copy for campaigns (Adwords, Facebook, Instagram, etc)-Design funnels and ad copy for campaigns (Adwords, Facebook, Instagram, etc)-Quality Assurance for all our design work-Calculate CPA, CPL, CPM, CPC, PPC, CTR and ultimately eCPs.-Set up, analyze, and present analytics and reports both to our CEO and our clients.-Customer Success Manager

- customer success manager- acquisition and vetting of service professionals via B2B sales strategies.- creating and maintaining both service professional and customer request databases.- manage professional, client, and customer relations. -manage office systems: VoIP and call tracking numbers, financial accounts, service accounts, etc.'-manage inbound and outbound calls for ProSaver and up to 20 other companies.-manage all text and email requests received.-create and maintain in office and client reports.-use CRM and CRS to update customer information.- social media content management and marketing.

customer success manager - office administrator - A/P and A/R - customer service and relations - scheduling - internet marketing - sales & marketing

office administrator - A/P and A/R - client services and relations - scheduling - contract writing - legal briefs - case file creation and management - digital files management - HUDs - real estate closings - wills and estates - personal injury - and more

Receptionist (also employed the dates of 6/99 - 8/99, 6/96 - 8/96, 6/93 - 10/93) Managed the 12 line switchboard(answering/screening/routing calls), processed telephone, fax, and e-mail inquiries Clerical duties included word processing, data entry, copying, filing, faxing, e-mailing, printing publications, booklet and presentation creation and assembly, developed and insured implementation of administrative procedures and policies, and inventory, order, and purchased office suppliesMade bank deposits, paid bills, A/P billing, clients A/R, updated and maintained website, and creation/distribution of advertising.

managed 200-line switchboard (answering/screening/routing calls) - processed telephone, fax, and e-mail inquiries - created and maintained the intranet phone directory as well as all phone and fax lists for corporate and our branches - word processing, data entry, proofing, copying, and cost effectiveness analysis in areas of mail carriers, office supplies, and uniforms.

Certification Program, International Affiairs

Associate’S Degree, German Studies