Provides leadership and expertise in all areas of IT infrastructure, data management and administration, application system development and implementation, with overarching responsibility for proactively managing and implementing all of the Company's IT processes• Supports the analytics, data reporting, and data management needs of senior leadership in sales, marketing and business analytics utilizing FrameworkLTC, the leading software in LTC Pharmacy solutions.• Provides research, operational information, and strategy recommendations in support of long- and short-term strategic plans and business operations for process improvement initiatives; leads the data analytics, collaborate with internal business partners to develop financial forecast models and supporting documentation, and communicate the end result of such analysis to internal leadership• Initiates queries, reviews, and analyzes data and prepares analytics, including pricing and financial models leveraging advanced MS Excel and SQL techniques, for opportunities received from pharmacy benefit managers, health plans and/or health care consultants• Implements and maintains all business application systems with complete oversight for the on-going support of these applications to ensure that service level expectation are met while maintaining optimal resource allocation and supports the lowest total cost of ownership objectives• Provides data analysis and reporting for all areas of pharmacy operations, including: internal productivity statistics, business analytics, billing, medical records and customer requests utilizing SQL queries and Crystal Reports• Conducts complex analysis of pharmacy operations/processes and related financial impact to maximize efficiency and cost savings benefits based on prescriptions per pharmacy to determine trends in prescription fulfillment• Enhances the customer experience through data transmission interfaces for eMAR programs and auto-dispense medication systems

• Performed “hands on” project management including the coordination of application implementation activities, which included project planning, applications requirement gathering, application configuration, data conversion, building system interfaces, developing custom reporting, developing application documentation, application testing, roll-out, and application support• Supported all fundraising functions, including: direct mail, planned giving, special events, and annuitiesSignificant Accomplishments: Served as project lead and developer of a custom fundraising software package on AS/400

• Served as contract programmer on numerous assignments for clients, including: Mercy Home for Boys & Girls and ITW Ramset Red Head (a tool parts manufacturing company) and others• Facilitated Y2K conversions, provided system support and enhancements for custom in-house software applications on the AS/400• Performed as AS/400 RPG programmer• Provided support for cross application enhancements for MAPICS software package

• Functioned as an AS/400 programmer for a pharmaceutical distribution company (Cardinal Health - Humiston Keeling Division)• Designed and programmed new applications in addition to modifying an existing distribution software packages for various departments, including: order management from receipt to processing, picking, shipping, invoicing, contacts, pricing, accounts receivable and sales reporting• Handled Incident Management, Problem Management, Change Management, Release Management, Configuration Management

• Consulted with clients, including: Highland Community Bank and York Furrier Significant Accomplishments: Highland Bank: Automated teller systems on the AS/400; interfaced the daily transactions into Highland’s preexisting nightly processing system; which enabled the bank to process ATM transactions York Furrier: Created a sales and credit card authorization system for the fur industry