Nectar A Babaeghian Email & Phone Number

Glastonbury, Ct

UTC Aerospace Systems Point of Contact for Boeing in implementation of their GoldCare Program by overseeing and resolving Boeing requirements and concerns.

East Hartford, Ct

• Reduced by 50% the time required to prepare contracts for Foreign Sales Representatives by standardizing and automating the process. • Received a Special Award for facilitating a $10M engines sale through coordinating logistics of the sale, including communication with off-site/international personnel, installation of missing engine parts, engine repairs and complete engine paper work.

East Hartford, Ct

Responsible for Customer accounts and 3 field offices with 6 direct reports. • Executed a successful entry into service for an engine/aircraft model new to a European customer, through frequent customer communications, detail planning with the customer and on-site assistance.• Retained a P&W customer dissatisfied with the length of time for an engine overhaul through detail analysis of the causes and intra-company discussions leading to a proposal satisfactory to the customer and… Show more Responsible for Customer accounts and 3 field offices with 6 direct reports. • Executed a successful entry into service for an engine/aircraft model new to a European customer, through frequent customer communications, detail planning with the customer and on-site assistance.• Retained a P&W customer dissatisfied with the length of time for an engine overhaul through detail analysis of the causes and intra-company discussions leading to a proposal satisfactory to the customer and follow-on business and profit for Pratt & Whitney.• Improved a customer’s operations suffering from recurring technical issues through recommended maintenance changes by engaging and coordinating the necessary teams within P&W to drive to resolution.• Minimized a customer’s expenditures who was obliged to purchase new parts due to lack of P&W repair by incentivizing the customer for incremental business with P&W and P&W retaining, repairing and selling removed material. Resulted in minimal costs for both the customer and P&W. • Reduced $300K in departmental budget by closing a field office with a reduced customer base while maintaining field support for the remaining customers by assigning and introducing field representatives from a near-by region. Show less

East Hartford, Ct

Managed staff of 12 tasked with positioning P&W for aftermarket services growth. • Enhanced P&Ws aftermarket capability by integrating and reorganizing the skills of 2 teams from East Hartford CT and Dallas TX. • Increased revenues by winning an exclusive contract for borescope blade-blending the Harrier fleet for the U.S. Airforce. The team was a finalist for the P&W Leadership Award.

East Hartford, Ct

Business Manager for P&W on-wing services, a $1.6M revenue operation. • Maintained and developed an aftermarket maintenance business through managing business processes, pricing, financial and revenue responsibility, vendor contracts and customer satisfaction.

Responsible for line maintenance and troubleshooting for PW4000 engine models.• Assisted airlines in reducing In Flight Shutdowns and Delay & Cancellation rates through entry into service visits & regional line maintenance conferences.• Successfully supported a European airline through a smooth entry into service of a new engine/aircraft model through on-site maintenance and troubleshooting assistance for a two-week period.

• Managed the integration of customer support requirements into the engine design and marketing literature for the PW6000/GP7000 engine launch through intra-departmental teaming and communication.

• Assisted with a study of the Airline industry preference for purchasing new versus used aircraft, for Airbus Industry of North America during a six-month temporary assignment through interactions with Airbus marketing, financial personnel, as well as airline and Wall Street personnel.