♦ Maintaining reports and schedules of projects, activities and marketing campaigns;♦ Assisting with trade show coordination incl. communications, travel, shipping, gifts, materials, etc.;♦ Participating in the analysis and execution of social media efforts;♦ Organizing press clippings, e-mail campaigns, advertisements and other marketing materials;♦ Creating company presentations, photo selection and descriptions;♦ Actively collaborate with vendors, media, department heads… Show more ♦ Maintaining reports and schedules of projects, activities and marketing campaigns;♦ Assisting with trade show coordination incl. communications, travel, shipping, gifts, materials, etc.;♦ Participating in the analysis and execution of social media efforts;♦ Organizing press clippings, e-mail campaigns, advertisements and other marketing materials;♦ Creating company presentations, photo selection and descriptions;♦ Actively collaborate with vendors, media, department heads and outside vendors;♦ Maintaining positive relationships with partners;♦ Developing ideas for creative marketing campaigns♦ Assist in keeping the marketing & sales budget reports current, and other accounting functions incl. invoices and billing reports;♦ Monitoring and update the hotel chain website and keeping information current;♦ Assist in analyzing marketing data to help share future marketing strategies;♦ Working well and cooperatively with all other team members; Show less

♦ Answering all incoming calls in a friendly, energetic and efficient manner;♦ Providing guests with information concerning the hotel amenities and services; ♦ Suggesting relevant upsells and converting calls into reservations;♦ Forecasting revenue streams;♦ Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy;♦ Checking reservations booked daily;♦ Ckecking arrival reports daily;♦ Knowledgeable in hotels… Show more ♦ Answering all incoming calls in a friendly, energetic and efficient manner;♦ Providing guests with information concerning the hotel amenities and services; ♦ Suggesting relevant upsells and converting calls into reservations;♦ Forecasting revenue streams;♦ Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy;♦ Checking reservations booked daily;♦ Ckecking arrival reports daily;♦ Knowledgeable in hotels and guest rooms facilities/services;♦ Checking no-show and cancelled reservations and processes charges according to hotel’s policy;♦ Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.♦ Understand the competitive marketplace through analysis of trends and data and build a strategic approach to manage trends;♦ Confirming reservations for rooms according to the room's availability issued by the Sales Manager accords the rates that are currently in effect and arranges the billing according to hotel procedures;♦ Updating guest history records, travel agency/company records and account receivable records on a regular basis;♦ Coordinate with the travel agents and update the room allotment;♦ Preparing reports on weekly, monthly and annual basis; Show less

♦ Performing all check-in and check-out tasks;♦ Providing information about our hotel, available rooms, rates and amenities;♦ Registering guests collecting necessary information (like contact details and exact dates of their stay);♦ Preparing bills and taking payments;♦ Informing customers about payment methods and verify their credit card data;♦ Taking and passing on messages to guests;♦ Dealing with special requests from guests (like booking trip tickets or storing… Show more ♦ Performing all check-in and check-out tasks;♦ Providing information about our hotel, available rooms, rates and amenities;♦ Registering guests collecting necessary information (like contact details and exact dates of their stay);♦ Preparing bills and taking payments;♦ Informing customers about payment methods and verify their credit card data;♦ Taking and passing on messages to guests;♦ Dealing with special requests from guests (like booking trip tickets or storing valuable items);♦ Responding to clients’ complaints in a timely and professional manner;♦ Operating computer programs /Clock Evolutuion/ and multi-line phone systems♦ Liaising with the housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs;♦ Providing an outstanding guest experience; Show less