Ned Krantz

Ned Krantz Email and Phone Number

Director of Technology and Logistics @ Monsoon Chocolate
Tucson, AZ, US
Ned Krantz's Location
Tucson, Arizona, United States, United States
Ned Krantz's Contact Details

Ned Krantz personal email

n/a
About Ned Krantz

Ned Krantz is a Director of Technology and Logistics at Monsoon Chocolate. He possess expertise in ipod, team leadership, apple remote desktop, customer experience, retail and 43 more skills. Colleagues describe him as "Ned and I have worked together on a range of strategic sales training and enablement projects in which he led information development, video/media development, classroom design, learning and sales content management, as well as LMS and CMS administration. Ned has a diverse range of technical skills and talents, and a great eye for detail. He is dogged in solving intractable problems to deliver high-quality learning and communications. He is also a fantastic and generous team player, a pleasure to work with on whatever project we undertake." and "I work with Ned on developing deeply technical online training and certification. Ned impressed me with his technical and media skills, his flexibility, and his creative approach to problem solving. The best part is that when he sees that something needs to be done, he happily takes the lead on complex projects and gets them done well. For example, we were working on the ExtraHop analyst certification, and Ned took the leading role in figuring out the process, and managing the platform. As a result, we launched the certification comfortably on schedule."

Ned Krantz's Current Company Details
Monsoon Chocolate

Monsoon Chocolate

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Director of Technology and Logistics
Tucson, AZ, US
Employees:
13
Ned Krantz Work Experience Details
  • Monsoon Chocolate
    Director Of Technology And Logistics
    Monsoon Chocolate
    Tucson, Az, Us
  • Monsoon Chocolate
    Operations Manager
    Monsoon Chocolate Sep 2020 - Present
    Tucson, Arizona, United States
  • Extrahop
    Training Content Manager - Sales Enablement
    Extrahop Jul 2017 - Mar 2020
    Seattle, Wa
    • Managed all sales content including internal sales onboarding content.• Managed and administered Highspot, a sales enablement platform.• Managed and administered Learning Management Systems (LMS) LearnUpon and Docebo.• Composed, edited, and distributed an internal weekly sales newsletter.• Helped develop procedures and tool training materials and documentation.• Assumed the role of a stage manager for multiple sales kick off events, including organizing all media assets, creating cue sheets, and running/ calling all the technical cues and assets during the event.• Recorded and edited video and audio for weekly meetings, events, training, and marketing content.• Created main stage video content for multiple sales kick off events.
  • Extrahop Networks
    Training Content Coordinator
    Extrahop Networks Jan 2015 - Jul 2017
    Seattle, Wa
    • Worked on a team of two to create customer facing technical product online training.• Developed and launched a product certification program for customers and partners.• Created systems and procedures for processing and managing the certification program.• Recorded and edited all video and audio content for all online training courses.
  • Extrahop Networks
    Support Engineer
    Extrahop Networks May 2014 - Dec 2014
    Seattle, Wa
    • Provided hardware and firmware deployment support for ExtraHop appliances, including issues with data feeds from network infrastructure, virtual switches, and packet forwarders.• Documented incident cases, feature requests, and customer questions.• Escalated technical cases to the appropriate technical resource.• Acted as the single point of contact for customer questions and concerns.• Provided professional, concise communication with customers.• Worked with the Remote Data Analysis team in preparation of analysis reports.
  • Apple
    Apple Certified Technician
    Apple Aug 2004 - Dec 2013
    Seattle, Wa
    • Front line technical support for customers in a fast paced environment including hardware/software troubleshooting and repair of Apple products.• Maintained communication to other team members though case notes and email.• Performed data migration from a variety of Windows systems to new Macs.• Worked as an official Apple Mentor providing support and training for employees.• Setup and maintenance of diagnostic drives.• Worked as Server Admin, setting up and maintaining several store servers.• Worked with the business team to demo OS X Server to business customers.• Led training on OS X Server to business customers.• Received excellent customer service satisfaction scores.
  • Social Science Modern Vintage
    Co-Owner
    Social Science Modern Vintage Jul 2010 - Nov 2012
    Tucson, Az
    • Co-owned and operated a vintage retail store. • Setup, configured, and administered the POS system, website, company email, store server, and eBay store.• Handled all technical aspects of the business.
  • Social Science, Llc
    Partner
    Social Science, Llc Jul 2010 - Nov 2012
    Tucson, Az
  • Los Angeles Recording School
    Instructor/ Computer Technician
    Los Angeles Recording School May 2003 - Mar 2004
    Los Angeles, Ca
    • Instructor at a professional recording engineering training facility.• Classes taught include Intro to Audio Engineering, Console Theory, Digital Audio and PC Building, and Maintenance class. • Responsibilities include teaching classes, tutoring students, office work, giving school tours, computer maintenance and repair for school systems.

Ned Krantz Skills

Ipod Team Leadership Apple Remote Desktop Customer Experience Retail Iphone Training Iwork Linux Mac Time Management Google Apps Networking Mobile Devices Ios Employee Training Inventory Management Social Networking Social Media Ipad Sales Ilife Os X Visual Merchandising Consumer Electronics Leadership Integration Customer Service Mac Os X Server Facebook Management Technical Training Product Management Hardware Customer Satisfaction Technical Support Computer Hardware Itunes Mac Os X Team Building Iphone Support Apple Certified Hardware Support Keynote Mac Os Digital Photography Knowledge Base Final Cut Pro

Ned Krantz Education Details

Frequently Asked Questions about Ned Krantz

What company does Ned Krantz work for?

Ned Krantz works for Monsoon Chocolate

What is Ned Krantz's role at the current company?

Ned Krantz's current role is Director of Technology and Logistics.

What is Ned Krantz's email address?

Ned Krantz's email address is ne****@****hop.com

What is Ned Krantz's direct phone number?

Ned Krantz's direct phone number is +152027*****

What schools did Ned Krantz attend?

Ned Krantz attended University Of Arizona, Apple Certification Training, Pima Community College, Los Angeles Recording School.

What skills is Ned Krantz known for?

Ned Krantz has skills like Ipod, Team Leadership, Apple Remote Desktop, Customer Experience, Retail, Iphone, Training, Iwork, Linux, Mac, Time Management, Google Apps.

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