Working closely with the world's top athletes and brands to develop creative marketing campaigns and digital content.

Football Brand Manager for Pro:Direct Sport, one of Europe's leading online retailers specialising in premium sports product.Creating and strategising internal content marketing plans and working with key partners such as Nike, adidas and PUMA to launch new product in to the market place.

Launch Pro:Direct LDN19 as the world's premier football retail destination.Recruit and develop team to deliver customer excellence and insights. Deliver presentations and feedback to brand executives around Omnichannel retailing and our successes. Own and develop social media channels for @ProDirect_LDN. Managed the Instagram channel from 0 to over 420k followers in 18 months. Develop retail strategy for Pro:Direct Soccer and identify opportunities in the market place. Liaise with brand partners to execute stories in the retail space. Build connections with media partners to ensure maximum event coverage.Create briefs and attend content capture opportunities with brand partners such as Nike, adidas and PUMA.Host and moderate events with some of sports' biggest talents.

Generating sales leads and identifying new business opportunitiesDelivering client facing presentations to key influencers in organisations, these include product demonstrations and training sessions.Following up with existing clients to discover new opportunities and to provide innovative ideas to implement new technology.Providing support and strategy to companies looking to introduce a BYOD systemCollaborating with clients to understand the needs of their business and recommending smart, achievable solutions.

Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products.Proven experience in sales and technology solutions, as well as in developing customer loyalty.Ability to consistently deliver great customer experiences — no matter what the situation.One of the first Expert's in the UK, a brand new role launched to reward exceptional performance and consistently high sales.Provide coaching and feedback to specialist team.Co-ordinate training to help develop others in Specialist team.Invited to attend facilitation skills training from Apple guest trainer. I was then given the opportunity to utilise these skills in hiring events and core training for new starters, presenting to up to 80 participants at a time, including inductions for senior management.Approached by business manager to deliver sales presentations to senior directors of blue chip companies. This ultimately led to being recommended to join the business team in a permanent role.Worked with buzz marketing team to provide training and sales advice to high profile individuals and celebrities.Delivered store tours to visiting companies invited to learn about Apple and the success of their retail stores.Created Keynote presentations for team training purposes and business sales presentations. Worked with marketing team to create approved training material.

Starting as a Specialist allowed to me learn the inner workings of one of the top retailers in the world. Excelling in sales and loyalty products opened up opportunities to provide coaching and develop training programs for my colleagues. As a team mentor I was responsible for helping to co-ordinate and deliver training content to over 200 team members, helping to develop team members to provide the exceptional standard of customer service Apple customers demand.Attend Apple recruitment events to assist with talent selection.Facilitate training content to new starters to convey company culture and expectations.Deliver technical training for the launch of the iPad, one of the most successful consumer electronics launches in history. This involved creating training scenarios to allow team members to experience the new technology and showcase benefits to customers.Drive knowledge on iPhone and carrier network connections. Attended training courses with Vodafone and Orange in preparation for launch of the iPhone on their networks.

Working in one of the most profitable retail stores in the world providing exceptional customer experience.Approach customers and evangelise about products available.Make accurate recommendations and help customers discover their needs.Deliver training workshops to customers helping to instil confidence in their purchase.Recognised for high performance and given opportunity to assist with team development.Top performer on KPI's leading to recognition from Apple Retail Senior Vice President.