Nedric Johnson Email & Phone Number

Los Angeles, CA, US

Responsible for promoting products and services while building long-term relationships with clients and meeting sales metrics.

Provide consultation, planning services, and professional connections for the purpose of planning and managing US-based ancillary events and parties related to the Juste Debout pre-qualifier in the United States.

Greater Los Angeles Area

• Responsible for back-office management and human resources.
• Oversee restaurant email inbox - route to the appropriate party, respond as necessary, sort andorganize in-files
• Ensure back office computer and office files are organized and back office is organized and clean
• Maintain vendor files & vendor contact sheet along with select store documentation; shop forvendors as needed.
• Enter supplier payments and send out checks three times per month
• Manage Payroll: verify time punch detail report, fix errors, input direct deposit, distribute checks,maintain payroll notes, enter payroll deductions and reimbursements (i.e.mileage, uniforms, paidsick time)

New York, NY

• Sales representative of AT&T, responsible for promoting products and services while building long-term relationships with clients and meeting sales metrics. Recognized for consistently meeting and exceeding sales.
• Handle all administrative aspects of the sale, including: accepting phone and accessory inventory, and customer payments
• Maintain strong, up-to date knowledge of all products, accessories, pricing plans, promotions and service features
• Handle service inquiries from customers, provide efficient, courteous customer service and assist in all aspects of product offerings and service
• Established new customer accounts through perseverance, and exceptional service.
• Demonstrate products to show potential customers benefits and advantages and encourage purchases.

New York, NY

Juste Debout is the largest free-style hip hop dance competition in the world, with pre-qualifiers in up to 17 different countries, leading to a final competition in Paris, France. > Executive producer of the USA pre-qualifying event which me and my team have organized in New York for the 2011, 2013, and 2014 events. > Attracted over 3,000 spectators, with.

Brooklyn, NY

• Front line representative responsible for handling incoming calls received via an automated call distribution (ACD) system regarding transportation services. Manage internal and external customer questions, complaints.
• Managed calls in a high-volume deadline driven environment
• Closely followed departmental guidelines and utilizing proper use of terminology.
• Assumed full responsibility of self-development and career progression by proactively seeking training in all aspects of the Customer Service role.

New York, NY

• Responsible for maintaining stellar customer service for various client locations throughout the United States which included the transport and distribution of confidential and classified documents. Demonstrated.
• Became the lead "go-to" person for new reps for challenging calls and one of the company's primary mentor/trainer for new reps and established employees
• Promoted teamwork and cooperation to achieve company's goals
• Assurance of quality customer service and adherence to sales and company standards
• Monitored staff performance relative to customer service, referrals, and internal sales. When appropriate, coached and counsel team members for improved performance
• Responsible for tracking, maintaining and ensuring accuracy of deliveries and logs

New York, NY

• Responsible for providing exceptional customer service for all client locations. Maintained distribution packages, mail and reprographic request and other general office duties. Responsible for safeguarding the.
• Picked up and delivered items to/from clients according to pre-determined schedules and on an "on-demand basis. Deliveries were faxes, documents, packages or boxes
• Maintained accurate logs and records on deliveries
• Communicated and/or followed up on a regular basis with management and clients on job status and deadline issues.
• Politely assisted customers in person and via telephone.

Houston, Texas

• Responsible for servicing national and international accounts by initiating and closing sales of hydraulic equipment.
• Provided professional, effective and efficient day-to-day customer service that included but was not limited to assisting with inquiries, quotations, production information, order entry, order processing, expediting.
• Responsible for exceeding customer expectations while maintaining on-time delivery and order accuracy
• Answered customers' questions regarding products, prices and availability.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.

Houston, Texas

• One of the first international bboy competitions in the United States, Bboy Hodown attracted thousands of spectators and hundreds of competitors from around the world. Also one of the first bboy competitions to include.
• Scouted, negotiated, and secured venues, DJs, and other creative talent.
• Organized travel for international and domestic judges and participants.
• Managed event staff and logistics during competition.
• Produced ancillary activities including parties, workshops, and meet and greets with participants.