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Tom Needham is listed as Leader at Apple - Focused on Operational Excellence and Customer Experience at Apple, a company with 218112 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tom Needham.
Tom Needham previously worked as Lead Genius at Apple and New Store Opening Mentor at Apple. Tom Needham holds Devops from Coursera.
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Leadership Experience Worked within Apple's flagship store. Promoted from a sales specialist through to Genius Bar leader.Deep technical troubleshooting and repair experience in all iOS and Mac devices. Have been responsible for mentoring other team members to train them to do the same. Passionate about training others and providing the best possible working environment for any team.Responsible for customer journey and operating procedures that have been implemented across all European stores throughout the COVID 19 pandemic. Committed to creating an inclusive and diverse work place where everyone has the opportunity to succeed Musical ExperienceWorking musician accompaning a wide range of artists and have played festivals in UK and Europe Some artists I have worked with include;- Labrinth- Guy Chambers- Twinnie Lee Moore- Robbie Boyd- Alex James Ellison - MITS- Jonathan Sterling - Mirisi
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Regent Street, London
Responsible for the scheduling, training, strategic planning, day to day operation and customer escalation process for 3000+ clients weeklyIn this role I have been responsible for client journey implementation that has been used across Europe to keep the company operational during the COVID 19 pandemic.
London, England, United Kingdom
Utilised my knowledge of how Apple stores operate to mentor the Covent Garden flagship team through the set up and operation of their store post their store remodel
London, England, United Kingdom
Mac and iOS trained certified repair technician with multiple years experience in hardware and software repairs
Principal percussionist, mainly drums, for all major concerts
Played percussion for North Powys Youth Orchestra to assist in concerts to cover parts
Other employees you can reach at apple.com. View company contacts for 218112 employees →
Collins O.
Colleague at AppleLagos, Lagos State, Nigeria, Nigeria
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Haniyeh Pourabdollah
Colleague at AppleFrankfurt, Hesse, Germany, Germany
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Molly Lee
Colleague at AppleSingapore, Singapore
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Celia Xi
Colleague at AppleGreater Nanjing Area, China
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HJ
Hailing Ju
Colleague at AppleBeijing, China, China
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Yuki Ito
Colleague at AppleSunnyvale, California, United States, United States
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Muhammad Adil Faisal
Colleague at AppleDubai, United Arab Emirates, United Arab Emirates
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Gonzalo Camacho
Colleague at AppleChicago, Illinois, United States, United States
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Patel Maulesh
Colleague at AppleAhmedabad, Gujarat, India, India
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Julie W.
Colleague at AppleSan Francisco Bay Area, United States
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Activities and Societies: Certified Logic Pro 9
Activities and Societies: Sound Engineer for all Musical Theatre shows during my time at Shrewsbury CAT, Engineer for Love Music Hate.
Activities and Societies: Engineering Team,
Quick answers generated from the profile data available on this page.
Tom Needham works for Apple.
Tom Needham is listed as Leader at Apple - Focused on Operational Excellence and Customer Experience at Apple.
Tom Needham is based in London, England, United Kingdom while working with Apple.
Tom Needham has worked for Apple, London, North Powys Youth Band, and North Powys Youth Orchestra.
Tom Needham's colleagues at Apple include Collins O., Haniyeh Pourabdollah, Molly Lee, Celia Xi, and Hailing Ju.
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Tom Needham holds Devops from Coursera.
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