Chinedu Nwachukwu Email & Phone Number

Abuja, Federal Capital Territory, Ng

Federal Capital Territory, Nigeria

> Provided comprehensive remote administrative support to the CEO and executive team. > Managed complex calendars, scheduled meetings, and coordinated with international time zones. > Handled travel arrangements, including flight bookings, accommodation, and itinerary planning. > Prepared, edited, and proofread documents, reports, and presentations with a strong attention to detail. > Acted as a gatekeeper for email and correspondence, screening and prioritizing messages. > Assisted in project management tasks, research, and creating workflow charts. > Maintained and organized important files and documents using cloud-based storage and file-sharing platforms. > I contributed to talent acquisition efforts within our organization

Federal Captial Terrority , Abuja

Provided prompt and friendly customer support via email, chat, and phone channels. Assisted customers with product inquiries, order processing, and issue resolution. Maintained a high level of knowledge about products, policies, and procedures. Actively listened to customers' concerns and resolved issues in a professional and empathetic manner. Collaborated with the technical team to escalate and resolve complex technical issues. Maintained accurate and detailed records of customer interactions in the CRM system. Consistently met or exceeded customer satisfaction and response time targets.

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering, Second Class Lower

West African Examination Council, Student, Good

Activities and Societies: Table Tennis, liturgy prefect, Precious Blood of Jesus Society I was a liturgy prefect and I took care.

First School Leaving Certificate And Common Entrance Exam, Student, Excellent

Activities and Societies: Football and Table Tennis