Diligent ICT support specialist with 4+ years experience with IT services agencies, with a demonstrated history of working in the information technology and services industry thereby attaining professional and successful results as certified Google IT Support Personal. Using ICT and digital life style resource, I am experienced, dedicated, results-oriented in Deskside Support and Help Desk Services with the Concept and scope of work which includes sever management, content development, Incident Management, software and hardware including Microsoft applications. I have also amassed solid training in overseeing the technical aspects of solution delivery as a system Administrator and certified AWS Solutions Professional in Cloud Engineering. I have a Professional knowledge in Data Analytics using Excel, Power BI, Power Query, SQL and Tableau for cleaning, analysis, modeling and visualization.