Neebha Baidya Email & Phone Number

Mascot, New South Wales, Australia

• Advised customers on product selections and services tailored to their specific needs and preferences.
• Followed established communication protocols, policies, and operational procedures to ensure effective customer service delivery.
• Managed account upgrades and cancellations promptly and accurately in accordance with customer requests.
• Resolved customer complaints by offering viable alternatives and solutions, ensuring satisfactory resolution.
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• Maintained high levels of customer satisfaction through attentive service and follow-up, ensuring customers were content with their purchases or services.

Sydney, New South Wales, Australia

• Assisted customers in completing purchases, locating items, and enrolling in loyalty programs to enhance satisfaction and increase sales.
• Provided customer support by answering questions and fulfilling requests promptly and effectively.
• Contributed to team success by performing tasks efficiently and accurately.
• Addressed inquiries regarding store policies and resolved concerns to ensure a positive customer service experience.

Australia

• Assisted in gathering data and supporting project teams to facilitate smooth project execution.
• Aided clients and customers in budget tracking, project evaluation, monitoring, and analysis to ensure project success.
• Created detailed project reports to effectively monitor and track project progress.
• Developed comprehensive project plans and budget timelines to ensure project milestones were met.
• Collaborated with the recruitment team to source suitable candidates for… Show more
• Collaborated with the recruitment team to source suitable candidates for projects using platforms such as Job Adder and LinkedIn Recruiter.

Kathmandu, Bāgmatī, Nepal

• Managed day-to-day office operations to ensure smooth and efficient workflow.
• Assisted in budgeting and financial reporting processes to support financial management goals.
• Coordinated and scheduled meetings and events, optimizing organizational efficiency.
• Developed and implemented new policies and procedures to enhance administrative operations.
• Evaluated office processes and proposed improvements to streamline operations and increase efficiency.
• Maintained current,… Show more

Kathmandu, Bāgmatī, Nepal

• Addressed customer inquiries and issues, liaising with management to deliver satisfactory solutions.
• Interacted with vendors, contractors, and professional services to coordinate orders and facilitate effective communication.
• Prepared documentation and reports for office meetings and distribution, ensuring accuracy and timeliness.

Master'S Degree, Business, Erp

Bachelor Of Business Administration - Bba, Business