Michael Mulligan

Michael Mulligan Email and Phone Number

System Administrator @ Rees Broome, PC
Ashburn, VA, US
Michael Mulligan's Location
Ashburn, Virginia, United States, United States
Michael Mulligan's Contact Details
About Michael Mulligan

Highly motivated, analytical and results-oriented Microsoft Certified Professional (MCP) with more than 15 years of IT support and client relations management. Possess strong leadership, team building, communication, presentation and customer service skills. Problem-solver with proven ability to quickly resolve challenging issues while demonstrating a commitment to exceeding the needs of customers and clients.Competencies:Microsoft Windows XP, 7, 8, 10Microsoft Server 2008, 2008 R2, 2012, 2012R2, 2016, 2019 Server Virtualization (Hyper-V and VMWare)Microsoft Office Experienced provider of remote desktop technology / PC troubleshooting and desktop application end-user assistanceMigrate data, sync and deploy new systemsTraining personnel in use of line-of business applicationsTelephony – VOIP, Android, iPhone, Hardline Phone systemsCustom cabling, wiring patch panelsAudio Visual (A/V) SupportLabTech, Naverisk, n-Able, Pulseway remote management/monitoring toolsConnectWise and AutoTask ticketing systemsNetwork AnalysisBudgeting, Contract negotiation, Vendor Management

Michael Mulligan's Current Company Details
Rees Broome, PC

Rees Broome, Pc

View
System Administrator
Ashburn, VA, US
Website:
reesbroome.com
Employees:
96
Michael Mulligan Work Experience Details
  • Rees Broome, Pc
    System Administrator
    Rees Broome, Pc
    Ashburn, Va, Us
    View
  • Rees Broome, Pc
    Senior Systems Administrator
    Rees Broome, Pc Jul 2023 - Present
    Tysons Corner, Va, Us
    - Migration from GPO's to Microsoft Intune - Configuration | Deployment and management of Fortigate NGFW stack- Creation and use of Powershell scripts- Intune management to include customization- Windows Defender deployment and management- Windows Server upgrades and migrations - System hardening - Setup and Configuration of SAN - Windows 7 to Windows 10 upgrade - Microsoft 2013 to Office365 upgrade - Upgrade and maintenance of virtual infrastructure (VMware)- Hardware refresh for end users - Network documentation - Deployment and Management of EDR- Testing and evaluation of products - Active Directory and GPO Management - Switch Upgrades and Management - Microsoft Teams Deployment | Customization and End User Training- Policies and Procedures for IT and end users- Deployment | Customization | Management of KnowBe4- Deployment | Customization and maintenance of Connectwise Automate (RMM)- Mobile Device management with Intune- Deployment and management of wireless network
    View
  • Rees Broome, Pc
    Systems Administrator
    Rees Broome, Pc Jul 2018 - Jul 2023
    Tysons Corner, Va, Us
    Responsible for the following projects: - Windows Server upgrades and migrations - System hardening - Setup and Configuration of SAN - Windows 7 to Windows 10 upgrade - Microsoft 2013 to Office365 upgrade - Upgrade and maintenance of virtual infrastructure - Hardware refresh for end users - Network documentation - Deployment and Management of EDR- Testing and evaluation of products - Active Directory and GPO Management - Switch Upgrades and Management - Microsoft Teams Deployment | Customization and End User Training- Policies and Procedures for IT and end users- Deployment and Management of RMM- Deployment | Customization | Management of KnowBe4
    View
  • The Crypsis Group
    It Manager
    The Crypsis Group Jul 2017 - May 2018
    Santa Clara, Ca, Us
    • Provided support to 40 employees for a Cyber Security Startup across 5 offices (Mclean, Chicago, Austin, NYC, LA)• Maintained and supported a diverse network environment which included Windows, Mac, and Linux systems.• Management and maintenance of the Active Directory environment• Management and maintenance of the 802.X network • Served as onsite engineer for maintenance, troubleshooting, and new installs of firewalls, switches, servers, and SAN’s at Raging Wire data center in Ashburn.• Management and maintenance of VMWare vSphere (vCenter, ESXi)• Developed and executed migration of data from legacy machines to new PURE Flash Array• Management and maintenance of DUO, Slack, Veeam, G Suite, Synology, AssetManage, X-Ways, EnCase, Sharefile, DataWatch, GoDaddy, O365, Meraiki AP’s• Created technical documents for software, systems, and solutions• Created network diagrams with Visio• Created policies and procedures for onboarding, offboarding, purchasing, disaster recovery/business continuity plans, and data archiving • Provided training and support for all technical and non-technical staff• Setup accounts with vendors for purchasing• Setup and deployed the Asset Management/Inventory system• Setup and deployed Freshdesk ticketing system• Responsible for licensing of VMWare and Microsoft
    View
  • Retail Industry Leaders Association (Rila)
    Senior It Manager
    Retail Industry Leaders Association (Rila) Apr 2013 - Jul 2017
    Washington, District Of Columbia, Us
    To ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization.Plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department.Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Define and implement IT policies, procedures, and best practices.
    View
  • Retail Industry Leaders Association (Rila)
    Help Desk Technician Tier 1 & 2
    Retail Industry Leaders Association (Rila) Oct 2011 - Mar 2013
    Washington, District Of Columbia, Us
    An experienced IT Professional who focuses on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. Combining technical expertise with problem solving and decision making skills and a deep understanding of business and technical environments to quickly resolve support issues. Considers all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs while adhering to business and technical requirements and constraints. Primarily responsible for the maintenance and support of PC desktops, installing and testing line-of-business applications on end-user computers, and physically making changes to user desktops or re-images as required.Having used previous versions of Microsoft Windows desktop operating systems and has experience with Microsoft Windows Server operating systems. The job requires me to keep my skills and knowledge current with new versions and updates of technology as defined by the business environment. Conducts most server management tasks remotely by using Terminal Server or other administration tools.
    View
  • Beckitsystems, Inc.
    Desktop & Network Support Technician
    Beckitsystems, Inc. Apr 2010 - Sep 2011
    Onsite business advisor and technical support representative responsible for technical solutions for organization. Provide business support and serve as point of contact (POC) for client coordination with vendors. Conduit and originator of all correspondence, conferences, meetings and questions regarding client technology. Available core work hours weekdays, to include24/7 on-call for issues and projects as necessary.• Work independently within established policies and procedures to provide phone and remote desktop/troubleshooting support for Windows and line-of-business applications• Provide support for printers, faxes, A/V equipment, Avaya phone system, Blackberry, iPAD and other equipment• Prepare new and used machines for deployment including migrating data, installing system/software updates, line-of-business applications and customizing user desktops/laptops• Communicate technical information to clients in non-technical language to ensure clear understanding• Track and resolve all client calls in a timely manner and record resolution in ticketing system• Solicit customer feedback to improve service• Compile and provide client with monthly executive summaries to report network health, service summary, observations and recommendations• Perform routine server monitoring and maintenance• Perform and supervise data back-up and perform system administration as needed
  • All America Auto Transport
    Senior Sales Representative
    All America Auto Transport Feb 2004 - Apr 2010
    Top producing senior sales representative for one of the largest tenured auto transport brokerage firms in the nation leading the industry in customer service with more than 6,500 customers a year.• Developed and maintained accounts with more than 35 auto dealerships, freight forwarders, and moving companies• Secured regular accounts with two of the largest Mercedes-Benz dealerships in the country • Formulated transport pricing structure for services according to profitability requirements • Managed customer rating website to procure new business• Coordinated logistics between customers and third-party vendors• Developed and managed customer surveys focusing on enhancing customer experience• Provided phone and remote desktop/troubleshooting support for Windows and line-of-business applications• Provided support for printers, faxes, and Avaya system
  • Fairfax County Public Schools
    Teacher
    Fairfax County Public Schools Feb 2003 - Feb 2004
    Falls Church, Virginia, Us
    School Age Child Care is a Fairfax County Office for Children program that offers professional group care during non-school hours for students attending kindergarten through sixth grade.• Planned, prepared and carried out daily projects and activities for groups of elementary school age children• Scheduled long-term semester curriculum• Maintained First Aid and CPR certification
    View
  • Cervantes & Associates
    Land Surveyor
    Cervantes & Associates Jan 1998 - Jan 2002
    • Planned and organized various land surveys to determine precise location and measurements of points, elevations, lines, area and contours of assigned projects. Researched previous survey evidence, maps, deeds and additional data needed for the survey, while maintaining notes and sketches to ensure accurate data.• Served as member of survey crew for numerous large-scale projects such as the WWII Memorial, Lincoln Memorial update, and Dulles International Airport expansion.

Michael Mulligan Skills

Technical Support Networking System Administration Management Training Customer Service Network Administration Voip System Deployment Sharepoint Software Installation Active Directory Account Management Security Strategic Planning Network Security Process Improvement Microsoft Exchange Disaster Recovery Windows 7 Windows Vista Blackberry Android Iphone A/v Troubleshooting Remote Support Data Migration Network Deployment Labtech Cabling Computer Building Sales Procurement Interpersonal Communication Abilities Microsoft Office Suite Troubleshooting And Supporting Windows 7 In The Enterprise Administering And Maintaining Windows 7 Mcdst Microsoft Office Remote Desktop Windows Server Vpn Routers Servers Windows Testing Windows Xp Operating Systems Network Analyzer Asset Management Documentation Firewalls Project Management Wireless Networking Audio Visual Systems Switches Vmware Android Ios Blackberry Support Hardware And Software Troubleshooting Labtech Remote Monitoring And Management Patch Management Server 2008 2012 2016 Ticketing Systems Windows 7 8 10 Connectwise Office 365 Mobile Device Management Windows Migration Microsoft Outlook

Michael Mulligan Education Details

  • Radford University
    Radford University
    Marketing

Frequently Asked Questions about Michael Mulligan

What company does Michael Mulligan work for?

Michael Mulligan works for Rees Broome, Pc

What is Michael Mulligan's role at the current company?

Michael Mulligan's current role is System Administrator.

What is Michael Mulligan's email address?

Michael Mulligan's email address is mu****@****cox.net

What is Michael Mulligan's direct phone number?

Michael Mulligan's direct phone number is +170385*****

What schools did Michael Mulligan attend?

Michael Mulligan attended Radford University.

What skills is Michael Mulligan known for?

Michael Mulligan has skills like Technical Support, Networking, System Administration, Management, Training, Customer Service, Network Administration, Voip, System Deployment, Sharepoint, Software Installation, Active Directory.

Who are Michael Mulligan's colleagues?

Michael Mulligan's colleagues are Miguel Valdez, Molly Peacock, Susan Salen, Kerwine Mesidort, Richard Wiggler, Leslie Brown, Kerry Mccarthy.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.