• Build strong relationships to deliver client centric solutions, spec. exceptional recruitment and seamless onboarding• Influence the development, implementation, review, and maintenance of current and proposed internal systems• Coach stakeholders through the process of implementing new software to optimise use and value• Manage risk in ensuring compliance with legislation, policies, and procedures, while interpreting and implementing compliance in an evolving environment• Ensure team productivity and achievement of KPIs, with demonstrable increases in efficiency and accuracy• SME for the Applicant Tracking System - PageUp• SME for NDIS Quality and Safeguards Commission

Represent the authentic value of Deakin University by supporting students with their social and academic transition into University. This included delivering engaging workshops to secondary school students that promote healthy study habits, mental well-being and pathways into University

• Develop content for the first continental phenology project in the Southern Hemisphere• Assist with data verification of ClimateWatch user sightings• Update web content related to phenology, climate change and citizen science

• Provide high level detailed analysis and advice on service performance and activity to management• Provide extensive support for senior managers and clinicians in the access, interpretation and analysis of data to assist in forecasting, modelling and budget allocation• Work closely with clinical leads to understand clinical service delivery and the components that support clinical outputs and development of a detailed understanding of the business side of health care delivery• Actively participate in the development, implementation, review and maintenance of internal systems, processes and work practices. Identify areas for improvement and recommend/implement enhancements to existing practices.• Provide sound and reliable advice to clinical leads with respect to their financial performance and responsibilities

• Utilise project methodology to deliver tasks and activities as per program and budget, incl. presentations to stakeholder groups,• Identify a need for information and respond to requests by appropriately gathering and sourcing information, analysing and producing reports.• Develop specifications for the project database, including blueprint, risk management, and transition planning,• Coordinate meetings, undertake minutes, and effectively disseminate minutes and agendas,• Participate in teams and provide ethical decision making in the achievement of organisational goals,• Liaise with senior project staff to understand competing development priorities and establish a work package,• Provide reports to senior staff and stakeholders.

• Assist management with recruitment and selection processes, providing procedural advice and assistance to client groups in line with QH policy and standards• Prioritise activities in a team environment to meet deadlines and provide high quality, efficient and client focused services• Streamline HR processes for management and provide user acceptance testing for new HR platforms

• Triage patients seeking immediate care using tools to assess clinical priority • Manage patient appointments in line with clinically recommended timeframes, and maintain integrity of the medical record