.Processed payments over phone and set up the cancel demand Drafts..Achieved collections targets within agreed Deadlines..Scheduled late payments based on customer situations and financial..Always Stayed up to date for latest updates in sales promotions, product updates and service changes..Provided helpful attentive sales support to generate positive customer feedback..Communicated with Irish customers to determine needs, provide recommendation and upsell as well..Kept detailed records of customer interactions for future references..Employed issues - Resolution skills to respond to customers faster than company's average..

.Served as a Payment Advisor..Follow up with Indian Customer for Payments and Emis for the Pending Amount for Axis Bank..Strong Understanding of the Products..Keeping records of interactions with customers.