Updated systems by improving computer components, layout and design for increased efficiency.Tested existing hardware components, recommending necessary upgrades and replacements to meet performance standards.Traveled to customer sites to provide prompt resolutions to issues.Assemble New PC and installations of new printers.Onsite customers support residential and commercial.Installed operating system such as Microsoft Windows 7,8,10,11 Mac OSX and Linux.Wifi routers and wifi printers setup.Diagnosed, troubleshootd and resolved hardware, software,and other network and system problems.Configured and installed hardware components such as PCs, laptops, printers and other peripherals.Upgraded operating systems and computer software to perform compatibility with programs.Implemented technical solutions to solve customer issues and increase satisfaction.Researched and identified solutions to technical problems.Responded to customer inquiries and provided technical assistance over phone and in person.Diagnosed and troubleshot hardware, software and network issues.Installed, configured and maintained computer systems and network connections.